CCM Analyst
4 months ago
About the role
We’re all about helping our members make the most of their money. And while they go after their goals, you can too. As a CCM Analyst (known internally as a Disclosure Analyst), you'll be creating and maintaining top-notch product disclosure solutions for Australian Retirement Trust. Your role is crucial for ensuring regulatory compliance, boosting customer engagement, and smoothly creating documentation that meets business needs using the Objective Keystone document composition tool.
Day to day, you'll:
Turn business stakeholders' requirements into technical solutions. Advise on Keystone solutions that meet business needs. Capture and analyse requirements for document creation. Use your knowledge of Objective Keystone to build document solutions. Perform business testing to ensure quality. Analyse and document disclosure production-related processes within the team and across the business.This role is a permanent opportunity.
About you
It goes without saying you'll be a great communicator with top notch interpersonal skills we'll also expect you to pick up problems and come up with quick, creative ways to solve them. It's quite likely your tick some of the following boxes too:
You'll have experience with a document composition tool or in the Customer Communication Management (CCM) business domain You've spent time working in a project or BAU environment, handling requirements elicitation and solution analysis. Your previous experience with basic programming techniques to drive conditional content will be invaluable. We need someone who can adapt to shifting priorities, demands, and timelines with strong analytical and problem-solving skills. Your high attention to detail and ability to manage your time effectively, handling multiple assignments with minimal supervision, will set you up for success here. We value the ability to build effective partnerships and relationships with business stakeholders. Your strong written and interpersonal communication skills will help you thrive in this collaborative environment.About us
Our 2.3 million members trust us to take care of almost $300 billion in retirement savings. And we help them take charge of their finances and face the future with confidence. Our inclusive culture means you’ll be valued and heard in a respectful workplace. We've created an environment where you can be yourself and do amazing work. It's that simple.
Apply online now
We don’t want to leave you with a monstrous wait. So, you’ll hear from us after the closing date to find out whether you’ve made it through to the next round or not. Being fair and up-front is important to us – and recruitment is no different. It’s why we're part of the Circle Back Initiative.
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