Microsoft Alliance Manager

1 month ago

Sydney, Australia NCS Australia Full time

Company Description

About us:

At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.

We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.

Job Description

As a Microsoft Alliance Manager, you will support the Global Microsoft Alliance Director in managing the partnership lifecycle, overseeing Partner Center operations, and ensuring compliance with Microsoft guidelines for the ANZ region. Key responsibilities include handling deal registration, CPOR and PAL management, Azure marketplace updates, and managing the sales pipeline. You will provide performance insights, develop risk mitigation strategies, and support funding initiatives. Building strong relationships with Microsoft stakeholders and ensuring smooth operational processes are essential.

Our Microsoft alliance is at the strategic heart of our business, having experienced incredible growth. This role aims to further foster and expand this channel. It requires a detailed understanding of the Microsoft ecosystem, sales priorities, funding programs, and go-to-market strategies. As a market-facing position, you will be responsible for creating, managing, and delivering our ambitious Microsoft Alliance growth plans.

Qualifications

  • Lead, manage, and coordinate the relationship with Microsoft, maintaining strong relationships with Microsoft sales teams, leadership, and key internal stakeholders.
  • Contribute to joint pursuit plans, manage regular cadences with Microsoft, and collaborate with the sales team to manage Partner Center referrals for both inbound and outbound deals.
  • Collaborate closely with the Global Microsoft Strategic Lead to ensure alignment on global strategies, initiatives, and priorities. Actively contribute to the development and execution of global initiatives, ensuring they are adapted and tailored for regional markets. Facilitate communication and knowledge sharing between global and regional teams, driving consistency in strategy execution and maximizing the impact of Microsoft alliance efforts across all geographies
  • Work with Microsoft to create compelling value propositions and a coherent Go-to-Market (GTM) strategy, partnering with the Head of Marketing, Operations, and NCS Global Markets to execute comprehensive internal and external GTM strategies.
  • Collaborate with the Head of Technology, Microsoft Solutions Lead, and other leaders to identify key solutions, explore new business and incubation opportunities, and develop effective sales strategies with defined revenue targets and budgets.
  • Lead the execution of the annual joint business plan with Microsoft to drive mutual growth and secure funding from Microsoft through ECIF and other programs.
  • Serve as the primary point of contact for the Microsoft CSP program, managing the end-to-end lifecycle of licensing contracts and ensuring compliance with Microsoft guidelines.
  • Oversee Partner Center operations, ensuring the accurate and timely upload of deals, managing CPOR and PAL across NCS entities, and ensuring up-to-date Azure marketplace solutions.
  • Partner with the Head of Technology to pursue key solutions and work closely with the Microsoft Solutions Lead to address alliance management issues.
  • Take ownership of all Microsoft alliance-related activities, including Microsoft Solution Designation, Specialization, Microsoft PINs, and the Partner Business Plan. Track progress and report to the Microsoft Solutions Lead and Head of Technology.
  • Develop and track key performance metrics for the CSP program and sales pipeline, preparing detailed performance reports and dashboards for senior management. Analyze data to identify trends, risks, and opportunities for improvement.
  • Identify potential risks to various Microsoft programs and develop mitigation strategies to ensure compliance and operational efficiency.
  • Oversee the management of Partner-led MCI workshops, including the timely submission of POE materials to ensure payment.

Additional Information

Why join us: 

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply. To discuss adjustment requirements, please email recruitment@au.ncs-i.com.

Agencies:

We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks: 

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks

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