Practice Manager

1 week ago

Melbourne, Victoria, Australia Provision Full time

**Practice Manager - St Kilda Eyecare**
**Full-Time | No Late Nights or Sundays**

Join St Kilda Eyecare, a boutique optometry practice dedicated to exceptional patient care, fashion-forward eyewear, and a supportive team environment. Located in the heart of Acland Street, we've been serving our community for over 30 years with state-of-the-art optical equipment and personalised service. We're looking for an experienced and motivated Practice Manager to lead our team and oversee daily operations.

**About the Role**
As our Practice Manager, you'll play a key role in ensuring the seamless operation of the practice, supporting our team, and delivering outstanding patient care. This role requires leadership, operational efficiency, and a passion for creating a welcoming, well-organised environment for both staff and patients.

**Key Responsibilities**
- Oversee daily operations to ensure efficiency and high-quality service delivery.
- Lead and support a dynamic team, fostering a positive and collaborative work culture.
- Manage patient experience, ensuring excellent customer service at every touchpoint.
- Streamline administrative processes to enhance productivity.
- Handle team management, including rostering, performance support, and difficult conversations with professionalism and respect.
- Assist with optical dispensing and eyewear selection when required.
- Maintain a visually appealing and well-organised practice environment.

**What We're Looking For**
- Experience in optical dispensing is essential.
- Strong leadership skills with the ability to motivate and support a team.
- Excellent communication skills, particularly in managing team dynamics.
- Organisational skills with a keen eye for efficiency and process improvement.
- Passion for patient care and delivering a premium optometry experience.
- A proactive, adaptable mindset with a solutions-focused approach.

**Why Join St Kilda Eyecare?**
- ** Work-Life Balance** - No late nights or Sundays, plus shorter Saturday hours.
- ** Supportive Team** - Join a collaborative, high-energy, and fun work environment.
- ** Career Growth** - Opportunities for professional development and career progression.
- ** Perks & Benefits** - Employee perks for you and your family, plus daily allowances to show our appreciation.
- ** Fashion-Forward & Health-Focused** - Work with high-quality eyewear and cutting-edge optical technology.

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