Practice Manager

3 weeks ago

Melbourne, Victoria, Australia Bupaoptical Full time

Why Bupa?

  • Full-time permanent position, working Mondays to Fridays.
  • Conveniently located 1 minute walk to bus stop
  • Significant Bupa product and service discounts - up to 40% health insurance discount + much more.
  • Over 180 practices Australia wide - Move with us
  • Growth opportunities such as our Future Leaders Program - accelerate your career with Bupa
  • Lucrative reward and recognition programs


About the Practice:
OurBupa Dental Oakleighpractice is well known foritscosmetic dentistry, periodontics, oral surgery, restorative (crown, bridges, implants and endodontics) and general dentistry. We are a solid, stable team looking for an experienced Practice Manager as we prepare for a significant growth in customer volumes.Team dynamic is incredibly important to us in our 3-chair practice. You can find out more about our practicehere.

The Opportunity:
We have a versatile, exciting and rewarding opportunity at ourOakleighpracticeavailable foran experienced Practice Managerseekingpermanent full-time work (Monday to Fridays):

The Heart of the role:

  • Coaching, leading & developing a high performing practice team in a positive environment for both staff and patients
  • Assist with overall financial performance of the practice in line with the approved budget
  • Maintain sterilisation, infection control standards and stock control
  • Patient management; greeting and welcoming patients, answering all phone enquiries, making & confirming appointments; checking, processing & managing customer accounts
  • General administration including processing payments using EFTPOS & HiCaps
  • Proactively marketing your practice to drive patient numbers
  • Effectively manage the recruitment & selection for all practice staff


What you'll bring:

  • Previous dental Practice Manager or strong dental experience is required
  • Prior business and people management experience essential
  • Proven track record of strong organisational skills, administrative and time management
  • Exceptional communication, interpersonal, customer service skills and strong business acumen
  • Understanding how to generate income and control costs
  • Able to face into difficult conversations & deal promptly with issues when they arise
  • Comfortable conversing with people from all walks of life, including dentists, patients, and your practice team
  • Experienced in comprehending and managing the P&L for the practice
  • Exceptional communication, interpersonal, customer service skills and strong business acumen


Apply now, we'll be interviewing as soon as applications are received

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