Digital Product Owner

We're Sky, Europe's biggest entertainment brand. Think top-quality shows. Breaking news. Innovative tech. Must-have products. Careers here mean the freedom and support you will make an impact - pushing boundaries, creating solutions, hitting targets. And as part of our close-knit team, you'll enjoy plenty of benefits. Plus, experiences you'll only find at Sky.

You'll join us at our most exciting time as we embark in a big digital transformation journey that will see us rising even further to an extraordinary digital enterprise.

What you'll do:

- Engage with senior business partners early in the creation of new Sky propositions and change programmes. Champion a Digital-first approach; inspire teams to think about the customer's digital experience throughout the process.
- Lead discovery processes to fully understand customer and business needs and opportunities. Work with teams to find options and converge on proposed solutions. Guide difficult decision-making to agree scope for minimum launchable products without losing sight of our north star.
- Support delivery teams with decisions that guide execution and steer delivery progress.
- Leading product launch.
- Own and prioritise the product development roadmap, ensuring it is clear and visible to all. Collaborating with your development team and a wide variety of partners to balance the needs and priorities of the business and our customers.
- Be accountable for the product backlog, prioritising it based on business value.
- You'll be the voice of the customer, determined to bring the epitome of Sky to life through extraordinary customer-centric design.
- Use data to prioritise and promote a culture of 'test and learn', validating assumptions about our customers.

What you'll bring:

- A deep-seated desire to improve the customer experience.
- Experience of using agile methods, either in the capacity of a Product Owner, or in digital design or delivery environment.
- A Proven track history of delivering commercially viable digital products which delight customers.
- Excellent communication skills, with the ability to communicate with partners at all levels to elicit their requirements, and to engage and inspire them in the product vision.
- An inspiring leader - you'll empower a cross-functional team by clearly articulating the 'what' in terms of the vision to build robust technical solutions for our key customer problems, as well as the 'why'.
- Strong analytical skills and be able to work with our analytics team to review the performance of our journeys and identify areas of improvement.

Team Overview

DC Labs is Sky's Centre of Excellence for everything Digital and one of the top in the country. Here, we strive to build the best digital experience for our customers whether through testing and optimising online journeys on our website and app or through our ground breaking digital marketing.

The Rewards:
There's a reason people can't stop talking about #LifeAtSky. Our extraordinary range of rewards really are something special, here are just a few:

- Sky Q, for the TV you love all in one place
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
- Access a wide range of best-in-class Sky VIP rewards and experiences

How you'll work:
We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.

We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.

Your office base:
Osterley:
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers.

On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

Inclusion:
We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set ambitious targets for increasing ethnic diversity and representation throughout our organisation.

At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work,
- So we're happy to support you as much as we can with flexible shift patterns.