Head Of Group Digital Product

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- "We want to make our product as easy to buy, use, enjoy and make the most of as possible for our customers. Our commercial partnerships are critical to that, and their importance grows every day, as more and more of our customers are choosing to buy our streaming passes via their TV set top box or mobile provider - or direct from within the Apple or Amazon app._
- You'll be leading the product team that's responsible for these billing partnerships - owning the relationships with our commercial teams, technology, and design - delivering a roadmap and a vision and landing the kind of changes that benefit millions of our customers across Europe._
- If you're passionate about media, strategy and eCommerce - and want to lead one of our most dynamic and innovative product teams - then this could be the job for you."_
- David Ross - Group Head of Product, Commerce_

What you'll do- Lead the Partnerships & Growth product team, responsible for in app, set top box and telco billing for NOW and WOW, our European TV steaming businesses- Lead, nurture, grow and stretch a passionate team of six product owners, product analysts and change managers- Own a pan-European roadmap for our in-app billing partners (Amazon, Apple, Roku, Google) and for our Partner Gateway, which we use for Telco and Set Top Box partnerships. Work with your product owners and our tech, commercial and change teams to prioritise and deliver programmes, projects and pieces of work- Create and drive a vision for Partnerships - for how we drive distribution, create world class customer journeys, and focus on the next growth opportunity- Collaborate to deliver. Work closely with our commercial teams in NOW and Sky to support new partner opportunities, support the contractual process, lead on delivery, and push forward an ambitious pipeline of new partners. Collaborate with our business teams to make sure our product set is making the most out of partner relationships and helping them deliver their goals. Align with our client app product teams, so the commercial changes we make go hand in hand with the in-app ones they're leading- Develop strong relationships with our different markets. We're a proudly international team and we work with business, commercial and product teams from different markets with different challenges and different priorities. You'll need to build relationships and work closely with other teams to understand their goals and help them achieve their ambitions and targets- Build and run operating models and governance for how we manage changes in life - both technical (new product features) and commercial (price changes, offers) with internal and external teams- Part of your team works to incubate new technologies and capabilities we think we need to invest in. Challenge them to grow, find new opportunities and nurture these emerging product areas. At the moment, that includes Transactional Comms and Affiliates - in the future - we want you to take this further.- Be a data driven team - with proper insight and reporting to analyse trends in the platforms you own, to improve, to make changes, and be clear to the business on how we're performing- You'll be part of the Commerce Product leadership team - a space of ~40 product, design and operational professionals responsible for everything from sales websites to subscriptions to payments for our streaming TV businesses. You'll role model passionate, product leadership - and play a key role in the running of the team as a whole

What you'll bring- Strong experience and background within either Partnerships or Commercial Product- A passion for media and technology - it's at the core of everything we do and are as a team- The drive to get things done and make a difference, and the calmness to ensure we keep focused on the bigger picture when things are challenging- Good balance of creativity and commercial skills, with great communication skills and an ability to prioritise on the go- Relevant work experience in media, or experience working in product / technology, a commercial partnerships or eCommerce team- Ability to define strategy, objectives and requirements through interviews/workshops and to improve processes and working practices, balancing costs and benefits when evaluating possible solutions- Line management experience

Desirable Skills- Experience leading a Product Team or a Commercial Partnerships team- Experience managing contracts / budgets- Competency / fluency in other European languages, especially German and / or Italian

Team Overview

Group Digital Product

Want to create a smooth and uninterrupted digital experience for millions of customers? Then our Group Technology Digital Transformation is the team for you. Agile, co