Work Scheduler

6 days ago

Melbourne, Victoria, Australia Service Stream Full time

Primary Location

Melbourne, VIC
Job Description Summary

Exciting opportunity to join our Advanced Metering team as a Service Request Coordinator
About the Role

Service Stream's Energy and Water division are currently seeking a Work Scheduler to join our Advanced Metering team. Reporting directly to the Planning Lead, you will be responsible for contributing to the profitability and growth of Service Stream by performing allocation and administrative duties.

Key Responsibilities
- Coordinate and drive field staff to ensure all work orders are handled end-to-end and within regulatory timeframes
- Facilitate and manage all aspects of workforce scheduling, planning and allocation using Excel and other relevant systems
- Outbound calls to customers and other parties on a daily basis
- Identify and consolidate data from the client in order to plan and allocate work orders
- Maintain field resource leave requests to ensure adequate resourcing
- Working efficiently with Service Stream and client systems and databases
- Ensure all work performed is in accordance with contractual quality and safety requirements to company standards and to the satisfaction of the customer
- Undertake and complete any other duties as requested by Team Leader / Manager
- Strong focus on servicing the client's expectations

Skills and Experience
- Minimum 12 months experience in an office environment is essential
- Competencies in MS Office suite: Word, Excel, Outlook
- Excellent organisational and administration skills
- High level attention to detail
- Able to work discreetly with sensitive and confidential information

**Benefits**:

- Permanent, full time opportunity
- Focus on reward & recognition
- Supportive team culture

About Us

Service Stream Maintenance is an essential services provider servicing the roads, water, telecommunications, power and industrial sectors. We specialise in the design and maintenance of new and existing networks and deliver end-to-end engineering and asset management solutions on behalf of our blue-chip client base.

We are a diverse, flexible and an equal opportunity employer. We engage, enable and empower our people. Inclusion sets all of us up for success.

If you require any accessibility support or any reasonable adjustments during the interview process or within the workplace, details will be provided in the next stage of the recruitment process.
Department

Workforce Planning

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