Work Scheduler

6 days ago

Melbourne, Victoria, Australia Service Stream Full time

Primary Location

Clayton, VIC
Job Description Summary

We are are currently seeking a Work Scheduler to contribute to the efficiency, profitability and growth of Service Stream.
About the Role

We are are currently seeking a Work Scheduler to contribute to the efficiency, profitability and growth of Service Stream by overseeing the work allocation function and performing scheduling and administrative support duties to aide Victorian Electricity Metering Services Contracts, whilst adhering to relevant statutory legislation and Service Streams Policies and Procedures.

**Benefits**:

- Access to StreamLife, our Employee Benefits Program that provides a fantastic range of retail savings at hundreds of top brands as well as resources to help you stay active and healthy
- Industry leaders providing services to the community for more than 30 years. Ongoing work.
- As an organisation of 5000 people this is a place where you can build a career
- Convenient Clayton South office location

Key Responsibilities
- Lead and oversee the metering back office administrative tasks to drive process efficiencies
- Facilitate and manage all aspects of route & WO allocation and adherence to KPI requirements
- Provide support on reporting of relevant KPIs provided to the client
- Liaise and provide support to field resources to ensure all routes and work order types are completed
- Identify areas for coaching and development and execute a plan to bridge any gaps
- Develop and conduct regular team meetings
- Analyse field resource performance
- Monitor and follow up field resources to ensure KPI targets are met
- Accurate and timely extraction and transfer of data between field resources, Service Stream and client systems
- Monitor all steps following upload / download into relevant systems
- Liaising with internal and client IT departments to work through technical issues associated with handhelds, systems etc.
- Provide exceptional customer service to all internal and external stakeholders and consumers
- Liaise with the client with respect to reporting, queries and work allocation
- Ensure all work performed is in accordance with contractual quality and safety requirements to company standards and to the satisfaction of the customer
- Undertake and complete any other duties as requested by Management

Experience Required
- Experience in a similar planning and scheduling role
- Experience leading and/or supervising teams
- Proficiency in suite of MS Office products: Word, Excel, Outlook
- Excellent organisational and administration skills
- High level attention to detail
- Well-developed written and verbal communication skills
- Able to work discretely with sensitive and confidential information
- Ability to manage time effectively and meet deadlines
- The ability to work autonomously
- Positive, proactive professional approach and willingness to 'own the job' until completion
- Experience in data management systems is preferable

Service Stream is an equal opportunity employer who believes diversity of thought, background and experience strengthens relationships and benefits our people, clients and communities. We are committed to cultivate an inclusive and high-performing culture where our people thrive and are proud to bring their whole selves to work, inspiring a respectful and inclusive environment. Service Stream encourages and welcomes the opportunity for applicants to share their lived experiences
Department

Customer Care

How to Apply

  • Work Scheduler

    6 days ago

    Melbourne, Victoria, Australia Citipower And Powercor Full time

    **Work Scheduler**:- Melbourne, VIC, AU, 3000**About us**:We're a team that cares about you and your community. CitiPower and Powercor own and operate the electricity distribution network providing electricity to more than 1.1 million homes and businesses across the inner and western suburbs of Melbourne, and central and western Victoria. Our customers...

  • Work Scheduler

    6 days ago

    Melbourne, Victoria, Australia Service Stream Full time

    Primary LocationMelbourne, VICJob Description SummaryExciting opportunity to join our Advanced Metering team as a Service Request CoordinatorAbout the RoleService Stream's Energy and Water division are currently seeking a Work Scheduler to join our Advanced Metering team. Reporting directly to the Planning Lead, you will be responsible for contributing to...

  • Work Scheduler

    6 days ago

    Melbourne, Victoria, Australia Service Stream Full time

    Primary LocationEpping, VIC- Job Description SummaryExciting new opportunity for a Work Scheduler to join our Energy & Water division in Melbourne supporting a major utilities contract.- About the Role The RoleWorking from our Melbourne office (Epping or Clayton), you will be responsible for completing a wide range of administration duties as well as...

  • Derrimut Work Scheduling Professional

    6 days ago

    Melbourne, Victoria, Australia beBeeScheduling Full time $72,000 - $96,000

    Scheduling Coordinator Job DescriptionWe are seeking a highly skilled Scheduling Coordinator to join our team in Derrimut.The Scheduling Coordinator plays a crucial role in the scheduling of work activities within Engineering Services for System Operations & Pipeline Security and Leakage Survey. Key responsibilities include:Selecting competent resources to...

  • Flexibility in Your Work Schedule

    5 days ago

    Melbourne, Victoria, Australia beBeeAmbassadorship Full time $32,240 - $45,920

    Community Engagement OpportunityWe are seeking vibrant individuals to join us as Brand Ambassadors on a casual basis. This role is perfect for those who want flexibility in their work schedule, such as university students or stay-at-home parents.This exciting casual opportunity offers:Dynamic and engaging work: Represent a leading brand, interact directly...

  • Schedule Scheduler

    4 days ago

    Melbourne, Victoria, Australia beBeeScheduler Full time $81,000 - $93,000

    Job Title: Schedule CoordinatorWe are seeking a highly skilled Schedule Coordinator to join our team.The ideal candidate will have experience in scheduling, customer service and administration. They will be responsible for coordinating the scheduling of home care support services across the West region, taking a commercial view while balancing customer...

  • Scheduler

    4 days ago

    Melbourne, Victoria, Australia C4 Engineering Full time

    **About The Role**:As a Program Scheduler you will work with limited guidance, being outcome orientated and accountable for the achievement of outcomes of work. Excellent communication skills, initiative and judgement will be required to provide detailed planning and scheduling. You will provide technical, professional and policy advice in relation to...

  • Scheduler

    4 days ago

    Melbourne, Victoria, Australia Vicgrid Full time

    **The Opportunity**The Scheduler is responsible for the development, management and reporting of project schedules, the provision of schedule advice and for the monitoring of progress of VicGrid's Offshore wind project. Working with the delivery team, the Scheduler will ensure completeness, accuracy and clarity of schedules, the identification of critical...

  • Scheduler

    3 days ago

    Melbourne, Victoria, Australia Turner & Townsend Full time

    Company DescriptionAre you interested in working on some of the world's most exciting projects, with some of the world's leading businesses?At Turner & Townsend we're passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society....

  • Scheduler

    1 week ago

    Melbourne, Victoria, Australia ACRWORLD Full time $60,000 - $80,000 per year

    ACRWORLD is a leading nationwide recruitment and labour hire provider that is now one of Australia's largest architecture, engineering, construction, renewable energy, and property agencies, with an impressive track record in securing talent in an ever-evolving and competitive marketplace. Our client is a global real estate services company known for...