Principal Early Engagement Lead

6 days ago

Brisbane, Queensland, Australia Transport And Main Roads Full time

**Some of your responsibilities will include**:

- Lead the investigation and coordination of activities required to better understand a customer's requirements and determine the ideal process a customer should use to work with the branch.
- Lead the engagement and coordination of collaboration by representatives from multiple Information Technology branch teams to work together to define high level business requirements.
- Provide regular updates to customers and key stakeholders on the progress of customer requests.
- Build and maintain strong, positive and constructive relationships with ITB teams and customers as an advocate for positive outcomes for customer requests.
- Identify and manage risks relating to specific customer requirements, including the raising of risks to the Manager for assistance where appropriate.

Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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