Learning Experience Designer

Due to the continuous success and growth of our business, we have an exciting opportunity to join our **Support Office** team in **Brighton VIC** as our **Learning Experience Designer.**

**Who Are We?**

**Retail Prodigy Group** currently holds the master retail franchise for **Nike **stores across Australia and New Zealand together with the distribution rights for U.S. brand, **TOMS **and more recently announced as the Lead Retail Operations Partner for the **Samsung **Experience Stores across Australia.

With a current portfolio of 48 stores we are a team of talented and passionate retailers, committed to setting a new benchmark in retail.

**The role**:
This role will see you making a significant contribution to the design, development and implementation of learning experiences - focusing on the capabilities, behaviours and attributes to empower our managers, leaders and team members to deliver on their purpose, in alignment with RPG & brand values.

You will be a true custodian and ambassador of the learning culture, designing and supporting the delivery of physical and digital learning interventions aligned with the RPG Learning & Development Framework, which is underpinned by a blend of sound Adult Learning theory, human-centered design principles and modern learning practices.

**What's in it for you?**

You will be a part of an inclusive team with a People & Customer First culture, exciting career opportunities and receive excellent employee benefits
- A current WFH/WFO Hybrid model which enables you to have continued flexibility within the way and where you work
- Generous discounts for you and your family on all RPG retail brands including Nike, and Samsung.
- Birthday leave - a paid day off to celebrate YOU
- Recognition of performance and contribution with Monthly MVP awards - access to MVP vouchers to purchase store products
- Ongoing Training & Development to support your growth in the business and your career
- RPG's Annual 3-day off-site Conference with all expenses paid
- An opportunity to work with a team and business that has very well-defined Purpose, Blueprint and Values.
- Access to THRIVE our Workplace Wellbeing and Mental Health program, including a range of holistic wellbeing and EAP support services
- Access to exclusive industry training to continue to build your network, support and ongoing development

**Your key responsibilities will include**:

- Contributing to the review and ongoing development of the RPG L&D Framework, learning design standards, implementation methodology, tools and templates
- Provide advice and counsel on technical L&D principles to guide production and implementation of learning resources
- Collaborate with technical experts to script, storyboard and deploy effective blended learning interventions
- Support with Face-to-Face and/or Remote learning delivery and sessions across all RPG brands
- Contribute to the planning and provision of the L&D calendar, aligned to key business priorities and initiatives
- Work in collaboration with the wider L&D team to ensure accuracy of learning records, data and reporting as well as day-to-day management of our LMS platform

**To be successful in this role you will have**:

- Unrelenting commitment to enabling our team to achieve the Ultimate Customer Experience
- Good communication skills; across multiple levels and functions, both internally and externally
- Demonstrated organisational and planning skills
- Demonstrated experience in designing, developing, implementing and facilitating a variety of human skills, management and leadership learning interventions using multiple delivery methods - digital and non-digital
- The experience and desire to continually seek opportunities for improvement and incorporating best practice L&D strategies and methodologies
- Previous experience in using Articulate Storyline, Canva, Animaker, or similar platforms
- Demonstrable experience in implementing and administering a Learning Management System
- Certificate IV in Training & Assessment (TAE40116 or equivalent).

**Desirable and highly regarded**:

- A Diploma in Training Design & Development (TAE50216 or equivalent or similar)
- Experience with Microsoft Teams and SharePoint administration
- Experience with Microsoft Power BI or Power Automate

You will be a part of a hardworking team with a fun culture, exciting career opportunities, and excellent employee benefits; such as an attractive salary package and fantastic employee discounts across our multiple brands.

We CARE, we COACH, we have ENERGY, we are ACCOUNTABLE, and we INNOVATE

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