Director of Digital Transformation

4 days ago

Tasmania, Australia beBeeExperience Full time $124,000 - $200,000
Our vision is to make Tasmania the healthiest island on the planet, and we are looking for a highly skilled Head of Digital Experience to help us achieve this goal.This role is part of our Community & Customer Engagement team, which focuses on enhancing customer experiences through digital transformation. As Head of Digital Experience, you will lead the development and delivery of key digital projects that align with our organisational goals.You will have demonstrated experience in leading digital strategy, transformation programs, or digital product development, with a proven ability to align digital initiatives with business objectives.In addition, you will have expertise in user experience design, human-centred design, and digital service improvement, with a track record of championing customer insights and analytics to shape the digital journey.Strong capability in overseeing complex digital projects and platforms, including delivering scalable digital solutions, is also essential for this role.You will be responsible for managing stakeholder relationships across internal and external parties, as well as introducing emerging technologies and digital trends that improve service delivery, member engagement, or business efficiency.A deep understanding of digital strategy, privacy legislation, cyber security, and governance frameworks is also required, along with the ability to oversee compliance and ethical considerations.You will be leading and developing high performing teams, fostering a culture of innovation and excellence within the organisation.We offer opportunities for career progression and professional development, excellent employee discounts, the opportunity to purchase leave, paid parental leave policy, social events, milestone, achievement, and birthday celebrations, and the chance to work out of the most sustainable and carbon positive office development in Tasmania.We were awarded Tasmanian Employer of Choice 2023, and our award winning Learning and Development culture provides employees with the tools they need to succeed.To apply, please provide your current resume and cover letter outlining your interest in the role, your skills, capabilities, and experience. You must have the legal right to work in Australia, and appointment to this position is subject to a satisfactory National Police Check.The application process includes answering questions about your right to work in Australia, years of experience as a Head of Digital, and any other relevant details that may impact your application.Requirements:
  • Demonstrated experience in a similar position leading digital strategy, transformation programs, or digital product development
  • Proven experience in user experience design, human-centred design, and digital service improvement
  • Strong capability in overseeing complex digital projects and platforms
  • Ability to manage stakeholder relationships and introduce emerging technologies
  • Understanding of digital strategy, privacy legislation, cyber security, and governance frameworks
Benefits:
  • Opportunities for career progression and professional development
  • Excellent employee discounts
  • Opportunity to purchase leave
  • Paid parental leave policy
  • Social events, milestone, achievement, and birthday celebrations
  • Chance to work out of the most sustainable and carbon positive office development in Tasmania
About Us:

We are committed to creating a workplace that values diversity, equity, and inclusion. We believe that our employees are our greatest asset and strive to create a work environment that allows them to grow and thrive.

We are proud to have been awarded Tasmanian Employer of Choice 2023 and continue to work towards providing an exceptional employee experience.

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