Court Services Team Leader

Location: Melbourne - CBD and Inner Metro suburbsReference: VG/MC2028NSContribute to innovative justice programs that deliver public valueOngoing role, based in CBD MelbourneWork in a values-driven, supportive, and collaborative environmentAbout usCourt Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.
Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the 'Courts Group'.
Our people enable the Courts Group to deliver on each jurisdictions own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.The Magistrates' Court of Victoria (MCV) is the first level of the Victorian court system and is a jurisdiction within the Court Services Victoria.
It has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state.
The Court determines in excess of 300,000 cases per annum at 51 locations, equating to approximately 90 percent of all cases that come before Victorian courts each year.
The Court aims to be an innovative, accessible, and responsive court that provides quality services to the Victorian community.About the roleWe are seeking a dedicated and experienced leader to oversee the day-to-day delivery of the CISP Bail and Remand Court (BaRC) and Navigation and Triage (NAT) programs.
These programs provide vital support to individuals on bail with multiple and complex needs, including mental health, substance use, family violence, and homelessness.This leadership role involves supervising a multidisciplinary team of Koori Support Practitioners, Navigators, and Assessment and Referral Practitioners, ensuring high-quality, person-centred service delivery within a dynamic court environment.Key Responsibilities
• Lead and coordinate daily operations of the CISP BaRC and NAT programs.

• Provide supervision, mentoring, and clinical oversight to program staff.

• Manage a client caseload and support staff in risk assessment and mitigation.

• Allocate resources effectively to meet service demands.

• Drive continuous improvement and implement evidence-informed practice models.

• Build and maintain strong relationships with the judiciary, legal professionals, court staff, and community stakeholders.

• Participate in recruitment, induction, and professional development of staff.

• Ensure services are inclusive, culturally responsive, and aligned with public sector values.Our benefits
• We care about your health and wellbeing and have partnered with Fitness Passport, an initiative that allows you to access significantly discounted fitness membership program
• Peer Support Program designed to help create a safe and supportive workplace where colleagues look out for each other
• Koori staff network to enhance support for Koori staff and ensure that appropriate networks and services are readily available
• Ongoing professional development within a collaborative and supportive work environmentAbout youYou are a compassionate and experienced leader with a strong background in case management and clinical supervision.
You bring:
• Extensive experience working with clients with complex needs.

• Well-developed knowledge and/or practical experience in one or more of the following specialist areas are strongly encouraged to apply: mental health, alcohol and substance use/addiction, family violence, or homelessness
• Demonstrated experience or capability in supervising case managers an d advanced case managers, particularly in relation to clinical risk assessment and mitigation.

• Strong stakeholder engagement and relationship-building skills.

• Tertiary qualification (minimum Diploma level) in psychology, social work, occupational therapy, or a related field.

• A commitment to service excellence, integrity, and continuous improvement.How to applyClick the 'Apply Now' button, ensuring you include the following in your application:
• Resume
• A short cover letterOther informationCSV is the employer of staff at Courts Group.
CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity.
Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.We aim to create a workforce that reflects the community in which we live.If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.As part of our commitment to a safe and respectful workplace, we conduct pre-employment checks, including but not limited to, reference checks, police checks and misconduct screening.
These checks are handled confidentially and with care and are a standard part of our hiring process to ensure the right fit for both our candidates and the organisation.
Applications close Wednesday 10 September 2025 at 11.59pm