Customer Relationship Specialist

5 days ago

Sydney, New South Wales, Australia Bebeerelationship Full time

Job Title:
Customer Relationship Specialist
The role of a Customer Relationship Specialist is to serve as the first point of contact for potential customers, fostering connections and qualifying leads through invested conversations.
This position requires building solid relationships with future residents by providing exceptional customer experiences, focusing on delivering industry-leading service standards.
Key responsibilities include experience in an outbound customer service or sales environment, strong computer skills preferably with experience in CRM systems, excellent communication skills with a professional disposition, adaptability, and comfort with change and ambiguity.
Key qualifications include a genuine passion for making a difference, being part of a supportive team, and wanting to be part of a positive work environment that fosters career growth and development opportunities.
Responsibilities:
Experience in an outbound customer service or sales role/call-based environment.
Strong computer skills, preferably with experience in CRM systems.
Excellent written and verbal communication skills with a professional disposition.
Ability to work autonomously and in a team environment to achieve business objectives.
Requirements:
Adaptability and comfort with change and ambiguity.
Knowledge of the retirement living industry desirable.
A relevant tertiary qualification desirable.
Benefits:
We offer competitive salaries, tax-free salary packaging, discounted gym memberships, and novated car leasing. Enjoy work-life balance with flexible arrangements and additional leave options.
Benefit from our health and wellbeing initiatives, including free counselling, spiritual support, and nutrition advice.
Advance your career with study assistance up to $3000 per year and access to learning and development programs.

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