Field Service Rep-Defence

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
- Location:

- Brisbane
- Category:

- Trade / Operations
- Position Type:

- Permanent
- Job Reference:

- BOE/1718609BNE
- GE.C6.GEA_Lvl_3_Field_Service_Rep_Defense.pdf (PDF, 124KB)
- Job Specification- Share This:
**The Opportunity**

We are seeking a talented Field Service Representative to work as part of the team proving in-service support to the Integrated Battlefield Telecommunications Network (I-BTN) Currawong and the continued evolution of those capabilities to the Australian Defence Force. The role is based in **Brisbane.**

**Responsibilities**
- Identifies, diagnoses and resolves operational issues with the I-BTN system, working collaboratively with the Defence customer and ADF end user.
- Monitors product operational performance and maintenance activities collecting technical data to make recommendations for system improvements through customer feedback.
- Support the provision and delivery of informal and ad-hoc system training to the ADF end user.
- Assist Units in reporting on system availability and other contract Key Performance Indicators.
- Understand Unit operation orders to assist the in-service Support Organisation to plan an appropriate support rate of effort.
- Provide liaison at all levels between the Defence customer, ADF end user and BDA system developers to assist with the ongoing evolution of the capability.

**Experience/Qualifications**
- Qualifications in Information Technology / Telecommunications or equivalent, relevant technical experience.
- Experience within a Defence or technical environment.
- Strong problem solving and interpersonal skills with an ability to communicate and collaborate with a diverse team, in a conscientious and inclusive way.

Applicants must be Australian Citizens to meet defence security requirements.

**About Us**

Boeing Defence Australia is shaping the future of aerospace and delivering some of the nation's most important programs for the Australian Defence Force. As a BDA employee, you will join other innovative, ethical people who have the critical skills required to develop and deliver world class capabilities and systems to protect Australia and its national interests. Joining us is a chance to make your mark, working with a diverse team that is united in pushing the boundaries of imagination and excellence.

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are core values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us

**Benefits**
- Flexible working options
- Study assistance
- Salary packaging
- Employee Incentive Program
- Global opportunities

We are committed to building a diverse and inclusive workplace. Female applicants, people of Aboriginal or Torres Strait Island descent and ex-defence personnel are encouraged to apply.

**Equal Opportunity Employer**:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.