Field Service Representative

The Opportunity
We are seeking a talented Field Service Representative to work as part of the team specialising in ALQ-99 Tactical Jamming System, ALQ-249 Next Generation Jammer and other Airborne Electronic Attack systems. The role is based in Amberley, QLD.

**Responsibilities**:

- Relationship management between Boeing and the Customer
- Maintenance solutions to meet capability requirements
- Adhoc issue investigation & management
- Aligning and communicating with a broad range of stakeholders including stakeholders external to Boeing
- Achieving task outcomes without direct control of execution/transactional resources, that is operate in a matrix environment
- Deliver briefs and communication sessions to the customer
- Utilising professional experience to complete tasks
- Achieving Task Milestone Dates & Managing Task schedules and risks
- Assist Units in reporting on system availability and other contract Key Performance Indicators.
- Understand Unit operation orders to assist the in-service Support Organisation to plan an appropriate support rate of effort.
- Provide liaison at all levels between the Defence customer, ADF end user and BDA system developers to assist with the ongoing evolution of the capability.

Experience/Qualifications
- Demonstrate Defence knowledge
- Minimum 3 years work experience providing engineering and/or logistics support in an Australian Defence Force (ADF) military technical and logistics environments
- Understanding of Foreign Military Sales programs with a focus on electronic warfare systems integration in support of ADF capabilities
- A strong work ethic and a sense of urgency for completing work to agreed schedules
- Ability to resolve complex problems that require a high level of ingenuity and innovation
- Excellent written and oral communication skills
- Basic level leadership skills and ability to work effectively within a group environment and with people across all organisational levels
- Qualifications in electronic warfare, specifically in current or future ALQ-99 and ALQ-249 Tactical Jamming Systems
- Knowledge and understanding of other Airborne Electronic Attack systems such as Joint Tactical Terminal Receiver, ALQ-227 Communications Countermeasures Set, ALQ-218 Electronic Surveillance system (desirable)
- Experience in integration of Communications and Electronic support products in a Defence environment (desirable)
- Experience within Defence or complex engineering project environments (desirable)
- Strong problem solving and interpersonal skills with an ability to communicate and collaborate with a diverse team, in a conscientious and inclusive way.

Eligibility
Applicants must be Australian Citizens to meet defence security requirements.
About Us
Boeing Defence Australia is shaping the future of aerospace and delivering some of the nation's most important programs for the Australian Defence Force. From the seabed to outer space, we have helped shape aerospace and defence innovations in Australia over the past 95 years.
In addition to a competitive salary, our employees benefit from flexible working options, global opportunities, salary packaging, performance incentives, study assistance, wellbeing programs and discounts on health insurance, travel and accommodation. We're also committed to fostering an environment that's welcoming, respectful and inclusive for every employee, with great opportunities for professional growth.

**Benefits**:

- Cutting edge projects
- Flexible working options
- Competitive remuneration and incentive plan available
- Discounts for health insurance, travel and accommodation
- Salary packaging options
- Health and wellbeing benefits
- Study assistance
- Global opportunities