Service Scheduler

4 days ago

Perth, Western Australia Komatsu Australia Pty Ltd Full time

About UsAt Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together.
We encourage people with diverse backgrounds to apply for this role.
The OpportunityKomatsu is seeking a Service Scheduler in Welshpool to manage and schedule preventative maintenance for our Perth service department.
You will coordinate technicians, parts, and customers to ensure every job is completed on time, safely, and to Komatsu standards.
You will maximise service efficiency, reduce downtime, and build strong customer relationships through clear communication and proactive planning.
Using systems like Dynamics and Komserv, you will manage technician hours, schedule tasks, and consolidate resources for each service.
This is an opportunity to be part of a team where your organisation and problem-solving directly impact customer satisfaction and service performance.
Role Located: Welshpool – free onsite parkingKomatsu benefits: Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
Financial: Income Protection Insurance provided through our company superannuation fund.
Career: Recognition, awards, flexibility, further education studies and internal career development.
Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.
Yearly Bonus: Potential to receive a yearly bonus.
Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.
What we are looking for: Current driving licence (forklift licence will be advantageous) Excellent computer skills specifically Microsoft suite and mainframe systems.
Previous knowledge of AX / Dynamics respected Knowledge of earth moving equipment and strong mechanical aptitude Ability to demonstrate exceptional customer service skills and build strong working relationships Appropriate demeanor for communicating with customers at a senior level and providing a professional service Proven experience in Scheduling / Planning roles Ability to work under pressure and independently Ability to upsell parts and potential service sales Ready to get started?
Simply hit the apply now button
Komatsu offers a zero-harm culture in the workplace and competitive remuneration package.
We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations.
Komatsu is committed to a workplace where women can thrive.

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