Account Manager, Engage, Customer Solutions

At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google's technology, platforms and people and we welcome Indigenous applicants. Please see our Reconciliation Action Plan for more information.

**Minimum qualifications**:

- Bachelor's degree or equivalent practical experience.
- 3 years of experience in advertising sales, marketing, consulting, or media.
- Experience in business development, client relationships and servicing, and consultative promoting.

**Preferred qualifications**:

- Experience with sales in a technology, advertising, media sales and/or internet environment.
- Experience managing multiple accounts simultaneously while paying attention to details.
- Ability to multitask and grow in a rapidly changing environment.
- Excellent problem-solving, creative thinking and investigative skills.

**About the job**:
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

As an Account Manager, you will identify, strategize, and grow customers within a segment of the Google Customer Solutions ecosystem. You will collaborate with clients to devise strategies to accelerate growth across a portfolio and set them up for sustainable growth on our platforms.

When our millions of advertisers and publishers are happy, so are we Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

**Responsibilities**:

- Manage business growth pipeline and develop a strategy for sustained success. Survey customers, identify leads, and build sustainable relationships.
- Build compelling, data-driven, long-term customers, and agency plans to develop and deliver advertising solutions to optimize customers accounts, and contribute strategically to the growth and direction of Google's products and services.
- Deliver on strategic goals, while prioritizing and delivering an excellent customer experience to Google's advertisers.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.