Manager - Group Investigations

Overview
Hybrid Working | 50/50 WFH and office based
We're looking for a confident and experienced investigations leader to head up BOQ's Group Investigations function. You'll lead multiple team leaders and work closely with senior leaders across the business to deliver on our internal fraud, whistleblower, and law enforcement requests. Your focus will be on protecting the Bank—running investigations, identifying fraud risks, and strengthening relationships with law enforcement and external agencies.
This role is hands-on and strategic. You'll oversee investigations into internal and whistleblower matters, lead fraud detection efforts across mortgage and other products, and ensure our processes align with BOQ's standards. You'll be preparing reports for Executive review, attending court hearings when needed, and representing BOQ professionally in legal proceedings.
You'll also be a key contact for external stakeholders including law enforcement, and industry bodies, while supporting our Anti-Bribery and Corruption and Fraud Management policies. It's a role with real impact, and a chance to shape how we manage risk across the Bank.
About you
You – our preferred candidate, you are a self-starter with many years' experience in investigations, fraud, financial crime, or anti-bribery and corruption. You've worked with law enforcement or regulators, and you're confident navigating sensitive data, legal processes, and complex risk environments.
Strong leadership is important to this role, guiding a team with confidence, building trust, and staying focused on what matters. You bring strong knowledge of banking products, risk frameworks, and investigative techniques. You're comfortable leading a team, working independently, and building trust across the business.
If you're ready to lead with purpose and help shape how BOQ manages risk, we'd love to hear from you - join us in building a safer, stronger bank
About Us
BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.
Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That's creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.
BOQ Group's inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.
Since 2021, BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).
In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.
We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community
Benefits
Flexible working arrangement
- Balance your work and personal life with ease.
Discounted financial products
- Enjoy exclusive rates on our financial services across the Group.
Salary sacrificing options
- Maximise your take-home pay with our salary packaging options.
Paid parental leave with no minimum requirements
- Spend quality time with your new family member without any worries.
Purchase additional annual leave
- Need more time off? You can buy extra leave days.
Discounted private health insurance plan
- Take care of your health with our special rates.
Employee Assistance Program (EAP)
- Access confidential support for personal and professional challenges for you and your family.
Access to employee network groups
- Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.
Pride in Diversity membership
- We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.
We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.
How to Apply
To apply for this role, follow the links or apply via our Careers Page.
BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.
We are an inclusive employer and welcome applicants from all backgrounds, genders and expressions, sexualities, cultures, bodies and abilities. When you apply, you may share your pronouns and any reasonable adjustments you may need during the interview process.
If you are successful for a role with BOQ Group, background screening is a condition of employment to comply with the Anti-Money Laundering and Counter Terrorism Financing Act. Checks may include identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, and bankruptcy checks.
Please no agency applications.
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