Online Ecommerce Coordinator

Are you experienced, have an eye for style, super organised, a team player and ready to take a growing brand to the next level?

Who are we you ask?

HYPOP is a Sydney-based (Alexandria) online retailer of photography equipment. We offer complete lighting, video and studio solutions to a range of corporate, business, education, government and end user customers including social media influencers. We also have an in-house brand SPECTRUM which is catered for entry to mid-level users stocking photography lighting and back drops.

The job?

We are currently on the hunt for a talented Online/Ecommerce Coordinator who will manage the day-to-day content of the Hypop website, eBay, Amazon, Catch, Kogan, MyDeal and our sister sites: Hypop Studio, Gariz Australia and Spectrum. Someone who can deal with challenging situations, and is comfortable working in a young, fun small team which also includes our dog Kenji (Shiba Inu), as well as someone who first and foremost has a keen interest for the photography industry, our brand and our customers. You will work closely with our Marketing Manager, Online Freelancers and Directors.

We will be selecting people based on the following character strengths that align with HYPOP:

- I love copywriting
- I have experience in website coordination and product uploading
- I love photography and am excited about new trends
- I am knowledgeable of e-commerce backends, social media sales tools, and experience in Facebook, Pinterest, Instagram shopping features
- I love photography and am excited about new trends
- I love tackling tasks head on
- I am confident and strive for excellence in everything I do
- I strive for continuous improvement and ongoing learning
- I love being part of a team that works together to achieve goals
- I have excellent time management - challenge me
- I am determined, focused and persistent with achieving my goals
- I am a glass half full kind of person and can bounce back from adversity
- I am comfortable working with a dog in the office
- I have SEO experience and knowledge (preferred)
- Excellent verbal and written communication and interpersonal skill
- I have a passion for eCommerce (particularly in retail) and user experience

Your responsibilities will include:

- Responsible for managing the Shopify store and omni-channels
- Ensure a consistent look and feel across the website ranging from - promoting uniformity fonts, product descriptions, product set up across multiple platforms, front end navigation, blog, and layout.
- Manage and maintain the site; upload new product; edit and revise product info and images as needed, takedown/move discontinued items.
- Ensuring product and prices are always accurate
- Ensure all categories and pages are merchandised and displayed in the best order to maximise customer engagement and conversion
- Create and populate collections and consistent with merchandising and marketing activities
- Manage customer journey and user experience
- Copyrighting and assisting with product descriptions
- Assist in the proofing and uploading of content and images for Shopify
- Report on content performance and be involved in improvements
- Uploading product images and image description
- Work with the marketing team helping set up sales and products across all platforms used for selling (Shopify, Klaviyo, Amazon, Facebook, Instagram, eBay, etc)
- Update, verify and assign product attributes (Sizes, pricing, colour, collections, SEO, barcode, google attributes etc.)
- Ensure that product information and branding on the website and omni-channels such as eBay and Amazon are consistent with each other.
- Collaborate with team members to execute product releases, major sales, warehouse fulfilment
- Managing demo and sample stock ensuring it's organised on the shelf and uploaded on online
- Ensuring that best proactive SEO is utilised
- Daily monitoring and optimisation of search terms and product presented is relevant to customers with stock to drive incremental sales
- Work collaboratively with the marketing and content team to develop all website creative briefs

What's in it for you?
- Diverse role working in both retail and part of a growing online store
- Staff discounts
- Team and social experiences
- Please do not visit or phone our office. Successful applicants will be contacted for an interview

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Application Question(s):

- Do you have experience with Search Engine Optimisation (SEO)?
- Which of the following statements best describes your Covid-19 vaccination status?
- How many years' experience do you have as an ecommerce coordinator?
- How much notice do you need with your employer?
- What's your expected annual base salary?