Risk Operator

**About Us**

At Sportsbet, we're all about bringing excitement to life for our 2 million customers. As part of the global Flutter Group, we're a tight-knit team of 1,300 in Melbourne, Sydney, and Darwin, passionate about challenging the status quo. We're proud to be recognized as one of LinkedIn's Top 25 Companies and one of the Top 10 Workplaces for Women.

We're an inclusive employer who celebrates diversity and is committed to helping you thrive. Whether you're looking for flexibility, career growth, or a supportive environment, we're here to help you succeed.

**Committed To Responsible Gambling**

Our commitment to responsible gambling is genuine and demonstrated through the wide range of responsible gambling initiatives and tools.

We're proud to be the leaders in responsible gambling in our industry, not just locally, but globally.

**About the Role**

An exciting opportunity to work in the Risk team at Sportsbet across both Sports & Racing. Our aim is to ensure we have the best-in-class risk management possible. Risk Operator at Sportsbet will monitor betting markets, profile/segment customers, build relationships, connect the risk team with the wider business and optimise company performance whilst ensuring a best-in-class user experience for our customers.

We're looking for enthusiastic, committed and proactive people to help run and manage the day-to-day operations in the racing risk team. Should suit people with a high attention to detail, a multi-tasker and a strong temperament. If you are adaptable, well organised, can make good decisions under pressure and enjoy being in the heart of the action then this may be the role for you

Integrity, modesty, and collaboration are key values of all members in the risk team.

**Responsibilities Include**
- Monitoring customer betting and market prices across Sports & Racing
- Building strong relationships with internal stakeholders across risk, trading, and product teams
- Quickly responding to and resolving risk-related customer issues and operational errors
- Collaborating on continuous improvement projects, from customer experience to fraud prevention
- Analysing data to support business insights and enhance performance

**What we'll need from you**
- You have great attention to detail and a strong ability to concentrate for extended periods
- You remain calm and clear-headed under pressure, making quick and smart decisions
- You're a natural collaborator with excellent communication and people skills
- You thrive in fast-paced environments and are always looking to improve and innovate
- You're humble, trustworthy, and driven by a team-first mindset

**Why You'll Love Working Here**

Along with a competitive salary, here's some of our other benefits:

- 25 days annual leave (pro rata)
- Genuine flexible working policy
- Access to outstanding career development programs, including expert-led internal training and external learning opportunities
- Access to our Employee Assistance Program and a Circle In membership
- Hack Days: Participate in our hack days, where creativity and collaboration lead to exciting new ideas and projects
- Weekly concierge service including free massages, facials and nail appointments - all onsite
- Free coffee, daily fresh fruit, breakfast provisions and Kombucha on tap in the office
- Weekly rotating socials, from Thursday drinks to coffee carts and fun team events
- End of trip facilities with onsite table tennis and pool tables

**What's the Green Tick Feeling?**

Well, it's different for everyone, yet unites us all. It's the feeling you get when you succeed, no matter what success looks like to you. It could be developing your career, it could be working on an industry leading project, or it could be making it to school pick up in time. It's all the little and big things that make you feel like you're thriving when working at Sportsbet.