Quality Manager

5 days ago

Gold Coast, Queensland, Australia Neumann Steel Full time

Are you results driven and have a passion for Quality?
- Experience with ISO, Steel & Plastics industry preferred
- Work for a renowned family-owned Manufacturing business on the Gold Coast

**Why work for Neumann Steel?**
You would be working for one of the most reputable family owned and operated manufacturing companies first established on the Gold Coast over 50 years ago. We specialise in reinforcing steel and plastic accessory products in the QLD and NSW markets. Our highly integrated supply chain is supported by our experienced staff and a wealth of industry knowledge.

With a people-first mindset, Neumann Steel is dedicated to supporting the local community and fostering long-lasting relationships while delivering quality commercial and residential projects in the spirit of openness and honesty. We strive to build a rewarding, inclusive, and inspiring culture, with innovation at the forefront of mind.

**Quick overview of the role**
We are seeking an experienced Quality Manager to ensure our quality management system is continuously improved, embedded, and effectively maintained for supporting ISO, ACRS, other relevant standards and customer-specific requirements. This is an exciting role leading and influencing quality outcomes across all areas of the business.

**What will you be doing?**
- Ensure the organisations Quality Management System is maintained, effective and aligned to relevant standards
- Lead operational quality activities including the Internal Audit Program
- Maintain and lead the ISO9001 certification and assurance activities with stakeholders (including ACRS, & TMR coordination).
- Conduct regular site inspections and champion 'quality walks'
- Mitigate quality risks and foster a culture of continuous improvement
- Support the CI department and the Quality Pillar
- Deliver quality reporting to the Board and Executive levels
- Facilitate training and coaching activities including toolbox talks and internal training
- Manage company document control
- Oversee non-conformances including maintaining the Non-Conformance Register
- Oversee Supplier quality including analysing customer complaints and credits investigations
- Develop and recommend inspection and sampling techniques, quality control plans, process control procedures, and testing and analysis procedures to ensure that products meet specifications and standards.
- Supervise the Test Laboratory and ensure all testing records are maintained
- Submit reporting to ACRS based on conforming to AS/NZS4671 & AS3600.
- Detailed knowledge of the ISO9001 certification and quality systems
- Ability to coordinate to lead cross functional teams
- Highly organised, team player with excellent interpersonal skills
- Steel and Plastics knowledge an advantage

**What's in it for you**
- Free parking onsite
- Ongoing training and career opportunities internally & externally
- Free lunch on Friday's
- Mental health and wellbeing support
- Employee Assistance Program

**How do you apply?** Our culture is driven by our values. We value high performance, collaboration, innovation, integrity and respect. Working for us means being part of a great team of people and we believe our people are our biggest asset. If you think you would be able to complement our awesome team, then we'd like to hear from you.

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