Ndis Relationship Partner

2 weeks ago

Melbourne, Victoria, Australia Homewell Full time

**About Us**

Derived from humble beginnings, Homewell is a boutique in-home care provider servicing NDIS and ageing clients in Melbourne's North & West with recent growth in the South and Eastern suburbs. We are a dedicated team of passionate professionals, all committed to our mission - including a responsive and caring rostering team. We offer a supportive and flexible work environment where we encourage ongoing development and learning without losing the essence of a person-centred approach. Join us and you will have an opportunity to create positive impact within your local community.

**About the Role**

The primary objective of the NDIS Support Partner's role is to ensure participants receive professional service and support to meet their care needs. The role requires the incumbent to work with NDIS Participants to achieve their goals whilst adhering to industry standards. No two workdays are the same Role responsibilities are broad and include (to name a few):

- Managing an assigned case load of NDIS participants, ensuring their care and services are identified and delivered to meet their care needs, NDIS goals, and preferences
- Participant reviews and home visits
- Ongoing assessments and support plans' reviews
- Maintaining all participant-related documentation
- Collaborate with internal/external stakeholders to provide best service
- Operational support of business needs.
- The role is based out of our Tullamarine office with WFH flexibility and travel to visit clients as required.

**About You**

You are a supportive, friendly, and organised individual with excellent time management, leadership and customer services skills. You thrive in a dynamic and innovative environment and enjoy being part of a highly skilled team who believe in the care and service that they provide. You also have:

- Experience in a similar role and relevant qualifications
- Knowledge, understanding and experience in disability and/or Home and Community care
- A genuine desire to deliver outstanding customer service in all interactions.
- Strong communication and interpersonal skills with a focus on building and fostering meaningful relationships

**Why Work at Homewell?**

We Offer:

- Employee referral program - $500 if you refer someone from your network
- Exclusive retail discounts to leading retailers
- Discounted health insurance & gym memberships
- Kilometre reimbursement
- Opportunities to grow in your role and career - complex mental health clients, 24/7 clients and more
- Thorough on-boarding and induction program
- A diverse workforce with team members of all different walks of life

**How to apply**
- No agency support is required for this role._

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