Product Support Assistant

2 weeks ago

Sydney, New South Wales, Australia Dfs Group Full time

**Part Time Product Support Assistant - Leading Luxury Retailer**

We are looking for an energetic and self-motivated Product Support Assistant to provide assistance to the Store Operations team in managing the many and varied components that are essential behind the scenes for the smooth operation of the store. A core responsibility of the Product Support Assistant role will be in managing all stock handling operations & matters
- from the start of stock receipt through to appropriate replenishment to the sales floor for all product and sales related supplies for general store usage. The role will also be required to process reverse logistics, defective and damaged goods as required from time to time.

Key Responsibilities
- Perform regular replenishment of products on sales floor under instruction
- Follow-up on Price Change Notification (PCN) report; print and replace relevant price tag for affected products
- Rotate products in accordance with rotation guidelines
- Consolidate damaged goods from sales floors for Product Support Team Lead to update on defective tools
- Deliver goods to customers in line with location service and facilities offered
- Assist in distribution of paper bags and other supplies
- Support other clerical works when necessary

**Key Requirements**:

- Secondary School, High School or equivalent
- 1-2 years' experience in logistics or related industry
- Full clearance from Australia Border Force and Australian Federal Police as required under the Customs Act for work in a bonded facility
- Good problem solver and possess a positive attitude
- Able to perform repetitive assemble and loading work in a fast-paced work environment
- Able to perform defined physical activities (lifting, bending, carrying, pushing, pulling, etc.) in a timely manner
- Able to work flexible hours and shifts, including weekends, nights and holidays as required by the needs of the business

DFS is an equal opportunity employer. It is the Company's policy and practice to employ, promote and treat all employees and applicants on the basis of merit, qualifications and competency and to provide all employees with a workplace that is free of discrimination. Employment decisions are based on qualifications such as education, work experience and talent, and are made without regard to race, color, gender, religion, age, national origin, marital status, sexual orientation, disability or any other basis protected by law.

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