Administration & Rostering Officer

Competitive pay rates + benefit of Not for profit salary sacrifice options
- Supportive organisation and team/great staff culture
- Convenient location/free parking

**_Join a supportive and friendly team working together to make a real difference not only for the people we care for, but also each other_**

Southern Cross Care QLD has an exciting opportunity for a friendly and dedicated Administration & Rostering Officer to join the team at our Duhig Village Residential Aged Care Home in Holland Park.

**What can Southern Cross Care Queensland offer you?**
- Competitive pay rates with the benefit of Not-for-Profit salary sacrifice options to take home more
- Opportunity to join a supportive organisation
- Great staff culture
- Employee Assistance Program for employees and their families and support programs like Thrive (access up to 50% of your earned wages early)
- Purpose driven organisation
- Convenient location with free parking

**About the role**:
In this full-time role you will provide a wide range of administrative support to maintain financial, client and rostering systems, in addition to efficient and confidential administrative support to the Residential Manager.

You will have excellent organisational skills, exceptional attention to detail and solid IT skills to ensure the home's administrative processes are streamlined and effective. You'll have great interpersonal skills and enjoy being the first person to greet visitors, families and loved ones to the Home; and be a go-to person for general enquiries.

A friendly sociable personality coupled with empathy and compassion for the elderly will make you a perfect fit for this client-centred "front of house" role.

Some of your duties will include but not be limited to:

- Coordinate and assist manager with rostering
- Assisting with new admissions to the home
- Liaising with the Residential Manager when vacancies occur to ascertain type of Resident required
- Maintain relevant documentation (eg Resident lists) at the direction of the Residential Manager
- Liaising with residents and their families to support the transition into care from an administrative perspective
- Prepare records for new residents
- Maintenance of various computer data bases
- Reception duties - face to face and over the phone
- Processing of invoices in preparation for payment and maintenance of petty cash
- Maintaining staff personal records including registrations and certificates

**What you will bring to the role?**
- Experience working in an administrative role within Aged Care or Health care setting (desired)
- Understanding of staff rosters
- Administrative and reception experience
- Excellent written, oral and numerical skills
- Problem solving skills and ability to prioritise tasks
- Excellent interpersonal & communication skills with the ability to communicate with a diverse range of people

**Who is Southern Cross Care Queensland?**

Southern Cross Care Queensland (SCCQ) is a Catholic not-for-profit organisation established by the Knights of the Southern Cross, more than 40 years ago. They saw a need to provide compassionate care and inclusive service to some of the most vulnerable, the ageing population, in the community.

Since then, SCCQ has grown to employ over 1000 staff caring for and supporting more than 2000 people across 13 residential aged care homes, 5 retirement villages, 28 social houses, the National Disability and Insurance Scheme (NDIS) and home care services in metropolitan and rural Queensland.

We are passionate about growing communities where best lives are lived, and serving the needs of our residents and clients with compassion and care is, as always, at the heart of what we do.

At SCCQ, we are just as focused on creating a culture where every person matters. Our culture program Known & Loved is unique to Southern Cross Care Queensland, enabling staff to build genuine community connections with each other and those we serve.

**How can you apply?**

If you believe you have the skills and experience needed to fill this role and are ready to make a difference and help us grow communities where best lives are lived, then we'd love to hear from you.
- Our Mission: Inspired by Catholic moral and social teachings which value and respect human life and the dignity of the individual, we will provide a quality of care and accommodation to meet the needs of all who place their trust in us._