Data Analyst

**Data Analyst (Australia or Singapore) - Immediate start available**:
**Permanent** / Full-time**/ Remote**

**Location: Anywhere in Australia or Singapore**

PCCW Global is a leading telecommunications provider, offering the latest voice and data solutions to multinational enterprises and communication service providers. Our truly global coverage combined with local, on the ground knowledge has helped us build best in class connections across the globe linking Asia-Pacific, Europe, the Americas, the Middle East and Africa.

PCCW Global is going strong on the journey of data driven business transformation and we are excited to grow our data and analytics (DNA) team further. This team is focused on ensuring enterprise business analytics and intelligence. We are looking for a data analyst to come join our team and help us with this mission.

As a data analyst, you will play a critical role in uplifting the data capabilities by designing and implementing data analytics solutions to address the business needs

**JOIN A LEADING GLOBAL GROUP DRIVEN BY AMBITIOUS PEOPLE WHO ARE PASSIONATE ABOUT EXCELLENCE IN EVERYTHING THEY DO**

**Core responsibilities**
- Translating business requirements into clearly defined data requirements
- Collaborate with stakeholders to understand their objectives, translate them into analytical questions, and deliver fit-for-purpose insights; perform the required business analysis
- Design, build & maintain enterprise level business insights dashboards and reports
- Build and manage **lightweight data pipelines** to consolidate and transform data from Excel and other business-owned source
- Clean, structure, and validate incoming datasets to ensure **analysis-ready outputs** with mínimal manual intervention.
- Design and implement appropriate data modelling.
- Build the business glossary/data dictionary
- Rapidly prototype visual dashboards and reports that align with business questions and user needs.
- Use iterative development approaches to refine insights and visuals based on stakeholder feedback.
- Document data assumptions, transformations, and limitations to maintain transparency and reusability.
- Programming required for visualisation
- Support ad-hoc analysis and decision-making through efficient data exploration and storytelling.
- Maintain a user-focused mindset with the ability to balance speed and accuracy in delivery.
- Proactively contribute towards data process improvements, data governance, data architecture and team process improvements
- Identify and recommend new data and analytics capabilities, tools and services that will enhance our overall data science capabilities.
- Ensure data quality leveraging relevant tools & techniques
- Deliver on responsibilities and tasks pulled in a timely manner

**Skills requirement**
- 5+ years' experience in designing and developing data solutions
- 5+ years' experience working with business reporting
- Intermediate to advance level in SQL
- Ability to understand data implementation challenges and being able to tailor the analytics solutions accordingly
- Experience working with complex business data sets
- Excellent communication skills with the ability to present complex information simply and effectively.
- Excels at working either independently and in a highly-collaborative environment.
- Strong proficiency in Excel (including PivotTables, formulas, and data cleanup techniques).
- Experience in building lightweight ETL processes to consolidate data from multiple files or business-owned sources.
- Demonstrated ability to create interactive dashboards and prototypes using tools such as Google Looker Studio, Power BI, Tableau.
- Solid understanding of data visualization principles and ability to communicate insights effectively.
- Ability to implement the data modelling concepts and transforming raw data into usable structures.
- Strong problem-solving skills and attention to data quality, accuracy, and consistency.
- Excellent communication skills to engage stakeholders, gather requirements, and present findings clearly.
- Self-starter with the ability to manage multiple tasks independently and adapt to evolving business needs.

**(highly regarded)**
- Experience with Google Looker Studio
- Exposure to Python, R, or automation tools for data manipulation or reporting efficiency
- Experience with HTML, CSS, JS
- Experience in Lean-Agile Methodology
- Prior experience in implementing enterprise level dashboards
- Telecommunications industry experience
- Machine Learning and AI services experience (GCP in particular)
- Self-learner who is interested in keeping current with the changing data and analytics landscape.
- Previous experience in data process improvement and strong track record in data quality enhancement
- Why Join Us?_
- **Innovative Environment**: Be part of a forward-thinking tech company at the forefront of digital transformation.
- **Career Growth**: We care about our employees' career development and success. We ar