User Researcher

3 days ago

Canberra, ACT, Australia Hudson Australia Full time

Initial 12-month contract (possible 12-month extension)
- No Award applies for this role: Rates from $90.00 per hour are offered (inclusive of superannuation and casual loading) - dependent on skills and experience.
- 8 hours per day - 40 hours per week
- Australian Citizens required with ability and willingness to obtain a security clearance
- Locations: Sydney NSW or Canberra ACT
- Hybrid working arrangements - 3 days onsite per week

**About Hudson**:
Our Federal Government Technology, Projects & Transformation team provide a true specialist approach to connect the best Technology Talent to the most exciting projects in the market.

**About the Role**:
**Responsibilities**:

- Collaborate with multiple product teams to clarify and define research objectives.
- Plans and carries out research activities to help the team build a deep understanding of the people who use the service.
- Works with the Product Manager to design research activities to support upcoming features in the roadmap.
- Grows a qualitative evidence base of contextual user research to guide the team in delivering services which meet user needs.
- Collaborates with other team members to embed the understanding of users into day-to-day activities.

**Required Skills and Experience**:

- Extensive experience using a range of user research methods.
- Exceptional ability in designing research activities.
- Demonstrated ability to transform research insights into actionable product or service improvements
- Demonstrable experience and capability working with a diverse range of users.
- Evidence based experience of aligning work with organisational / team strategy.
- Over-arching knowledge of technologies used to deliver digital services.
- Proficiency in presenting complex data in a clear and compelling manner to various audiences
- Be a collaborative team player with a solution focus
- An excellent communicator in both verbal and written form
- Have relevant tertiary qualifications

**How to Apply**:
User Researcher required to join a large-scale Digital Program of work within Federal Government to build insights from target users.

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