Business Service Officer

2 days ago

Newcastle, New South Wales, Australia Nsw Government -Icare Full time

Full time, 12-month Fixed term, Sydney CBD, Parramatta and Newcastle Offices
- Hybrid working environment, work once a month from Kent Street, Sydney office
- Salary from $79,032 + super + benefits

**About the Role**

The Business Services team Officers within Operational Support are passionate about providing the best administrative support service to enable those we serve to care for the people of NSW. We service various schemes and teams by providing wide-ranging administrative solutions

**Benefits**
- A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
- 17.5% annual leave loading
- icare day - access to an extra day's leave
- Comprehensive learning and development support aligned to icare's Core Capabilities.
- Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
- Access to our Employee Assistance Program

**Duties**

It's an exciting time at icare where no two days are the same; as a **Business Service Officer** you will:

- Coordinate travel and accommodation for staff and our participants across Lifetime Schemes.
- Prepare and undertake financial transactions on behalf of Lifetime Schemes and ensure compliance with procurement and financial processes.
- Reconcile business accounts to ensure services are tracked and charged to the correct cost centre and project code.
- Create and maintain accurate records and records information systems and functions for the team/business unit in accordance with records management policies and procedures and confidentiality/privacy requirements.
- Support the ongoing evolution of Operational Support by seeking opportunities to improve the way we deliver our services, adopting a flexible change mindset, and embracing a culture of ongoing continuous improvement within the team.

**Skills & Experience**
- Experience in business and financial administration including in the use of all Microsoft Office programs and some financial administration programs
- Experience in customer service
- High attention to detail
- Excellent organisational and time management skills

**Culture**

We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people's development so the people of NSW can thrive.

**About the Company**

We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work.
- For more information about icare visit our website
- **icare operates a direct sourcing model so no agency introductions will be accepted**
- We are a Circle Back Initiative Employer - we commit to respond to every applicant
- A talent pool may be created through this recruitment process.

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