Maintenance Support Manager

**Work type**:
Full-Time (Permanent)**Location**:
Brisbane**Job type**:
Maintenance & Engineering**Applications close**:
22 Jul 2025 E. Australia Standard Time

**Maintenance Support Manager**:
Hello. We're Virgin Australia. We're the airline that's always done things a little different. Our way. The Virgin way. We're on a mission to make flying better than 'nice'. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety - in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

**What you'll be doing**

As the **Maintenance Support Manager**, you will be responsible for the management of a multidisciplined team providing various services to support aircraft maintenance. This role requires you to successfully manage the maintenance support functions efficiently and cost-effectively, aligning the required processes to support the Aircraft Maintenance Team. You will be required to have a high level of understanding of the Virgin Australia Group business environment along with Aircraft Maintenance, Stores and Logistics, Resourcing and Training. Additionally, you will be required to understand the government regulations that are applicable to Virgin Tech and yourself as a CASA 145/147 Responsible Manager.

This role is based at our Virgin Australia Hangar - Brisbane (must be Brisbane based)

**What You'll Be Doing**
- **Lead & Develop**: Coach and mentor a diverse support team, identifying talent for future leadership opportunities
- **Safety & Compliance**: Ensure all team members understand and comply with OH&S, environmental, and other statutory obligations, as well as company policies. Take prompt corrective action when non-compliance is identified
- **Training Oversight**: Oversee 145 training requirements and manage the Virgin Tech Part 147 Training Organisation. Partner with leaders to deliver operational training needs and act as the central point of contact for Aircraft Maintenance team inductions
- **Systems & Planning**: Collaborate with IT and Engineering Business Systems to support the tools and platforms used by the maintenance team, including rosters, iPads, eMRO, and eMobility systems
- **Tooling & GSE**: Oversee procurement and maintenance of tooling and ground support equipment inventories
- **Business Acumen**: Drive cost control initiatives and identify commercial opportunities within the maintenance support function
- **Stakeholder Engagement**: Build strategic relationships with internal and external partners to ensure continuous improvement and deliver on business objectives

**What you need to be successful**
- Extensive experience in Aircraft Maintenance Operatons or demonstrated experience in a similar role
- Strong leadership background, ideally in Line and/or Base Maintenance environments
- Tertiary qualifications in Aviation Management (or equivalent experience)
- Solid understanding of CASA and EASA airworthiness requirements
- Strong understaing of WHS and workplace legisaltion/regualtions
- Eligible to hold CASA Part 145/147 Responsible Manager position
- Commercial mindset with experience in resource planning and cost control
- Strong people management, change management, communication and influencing skills
- Excellent problem-solving and organisational skills
- Current State Driver's Licence and ability to hold an ASIC
- APAM Level 2 driver's licence

**Desirable**:

- Aircraft Maintenance Licence
- Knowledge of FAA, CAA NZ, and broader international aviation regulations
- Project management exposure or qualifications

**We're committed to looking after you, with some of the best benefits and conditions in the industry - including (but not limited to)**:

- Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
- Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
- Cheaper hospitality, retail, technology, beauty, and wellness services
- Free counselling and access to a wellbeing app to support your physical, mental, social and financial health
- Dress for Your Day' - enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you.
- Available parking opposite hangar
- Flexible hybrid work arrangements

**When everyone is included, everyone wins**

**Ready to apply?** We're ready to hear from you.