Member Services Officer

1 week ago

Brisbane, Queensland, Australia Pcyc Queensland Full time

Casual
$36.32 per
hour (please note that junior rates may
apply) We are currently
seeking a motivated Member Services Officer to
enhance and support PCYC Ipswich Youth Club operations by ensuring
all members and customers receive the highest level of customer
service.
If you are passionate about delivering excellence in
customer service, then we need you
What we can
offer In addition to your remuneration, enjoy generous not-for-profit salary packaging benefits of up to $18,550 per annum tax free.
This will allow you to take home more of your income before it is taxed
Free PCYC gym membership 15% discount on PCYC services such as Fun Squad, Gymnastics and Little n Active Volunteer day every year Access to our Employee Assistance Program (EAP) Access to our online learning management system and facilitated programs, such as our Leadership Development Program – Your career progression is important to us
Access to our corporate health plan with HCF, offering very competitive and comprehensive health insurance products Your New
Role You will be at the
forefront responding to club enquiries, providing advice and
information as well as partaking in up-selling and cross-selling of
PCYC products and services.
You will also prepare point of sale
devices including cash registers and electronic swipe devices in
addition to some office administration.
We're committed to fostering a
supportive, respectful, and positive atmosphere where everyone is
welcome.
Every interaction with our members is designed to
contribute to their sense of belonging and growth.
By joining us,
you'll play a crucial role in directly influencing positive
change in your community.
If this sounds like you, click
'apply' to be taken directly to our PCYC careers page
to download the Position Description obtain more
information.
About
You Minimum 12 months experience working in a customer service or sales role Intermediate skills in the Microsoft Office Suite (Word, Excel, Outlook) Current First Aid and CPR certificates (or ability to obtain) Qualification in Fitness, Sport and Recreation or similar or interest in developing in this area (nice to have but not required) Please
note: Working With Children Check (Blue Card) No Card, No
Start and Restricted Person legislation applies.
All PCYC employees
are required to complete a National Police Check upon
commencement.
PCYC is committed to
achieving and supporting a diverse workforce.
We strongly encourage
applications from Aboriginal and Torres Strait Islander peoples as
well as people from culturally diverse
backgrounds.
Shortlisting
for this position will commence immediately.
We encourage you to
apply promptly as the advertisement may close early should a
suitable applicant be sourced.

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