Guest Experience Host

6 hours ago

Melbourne, Victoria, Australia Travel + Leisure Co. Full time

We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.
Our dedicated associates help the company achieve its mission to put the world on vacation.
Innovation and growth keep our work interesting and fun.
Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Be the Heart of the Guest Experience – Join Us as a Guest Experience Host
We're looking for a Guest Experience Host who thrives on creating memorable moments.
If you're passionate about hospitality, guest engagement, and working in paradise, we'd love to meet you
How You'll Shine
As a Guest Experience Host, you'll be the friendly face of the front desk, managing daily operations including welcoming and checking in owners and guests, while providing helpful information about local attractions and resort offerings.
You'll also play a key role in engaging with guests to generate interest and appointments for our sales teams.
This dynamic role is perfect for energetic, customer-focused individuals who are passionate about delivering memorable service and introducing guests to the benefits of holidaying with Club Wyndham.
How You'll Be Rewarded
Build your career with a value driven organisation that promotes continual growth and development for its people.
Some of our many benefits on offer include:
Discounted hotel stays across Australia, Fiji, New Zealand
Friendly team and stunning location
Great career development opportunities
What You'll Bring
To be successful in this role, you will be:
Previous experience within a similar hotel position
Genuine passion for customer service and the local area
Excellent communicator with strong interpersonal skills
Enthusiastic, self-motivated and positive individual
Immaculate presentation and professional grooming standards
High levels of computer literacy
Previous experience with a PMS system (Hirum, Fidelio, Opera etc) advantageous
Have the ability to recognise and solve problems in the workplace
Ability to work a flexible schedule, including nights, weekends, public and school holidays.
Where Memories Start with YouHospitality is at the heart of all we do at Travel + Leisure Co.
Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.
We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience.
Join our global team and build a career where memories start with you.We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.

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