Guest Experience Host

2 weeks ago

Melbourne, Victoria, Australia Wyndham Destinations Full time

**We Put the World on Vacation**

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

**Go where opportunity is always on**

If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our **Melbourne, Flinders Lane**team as a **Guest Experience Host**& **Face to Face Lead Generator Team Leader**today

**How You'll Shine**
- Manage the activities and performance of the Guest Experience Hosts in the absence of the Guest Experience Host Manager
- Schedule onsite resident guests to Owner Updates or regular Club presentations, as appropriate, during the guest's stay at the resort propert
- Greeting and registering of owners and guests
- Providing information on local area attractions
- Completion of all department-related paperwork
- Using all communication equipment including telephones, facsimiles and computers
- Meet guests face to face and generate sales appointments for our sales centers located at our amazing resorts and via livestream
- Establish commonality and build rapport with your customers to ensure an exceptional experience is delivered
- Work closely with the resort operations team in order to provide a high level of service and a seamless transition for owners and guests through the check in process
- Clearly articulate the benefit of traveling within Wyndham Destinations community
- Meet targets and KPI's as set by the business
- This role requires you to be available for weekend and public holiday shifts.

**How You'll Be Rewarded**

Build your career with a value-driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

- Professional development funding
- Discounted hotel stays across Australia, Fiji, New Zealand
- Great career development opportunities

**What You'll Bring**

To be successful in this role, you will be:

- Previous experience within a similar hotel position
- Genuine passion for customer service and the local area
- Excellent communicator with strong interpersonal skills
- Enthusiastic, self-motivated and positive individual
- Immaculate presentation and professional grooming standards
- High levels of computer literacy
- Previous experience with a PMS system (Hirum, Fidelio, Opera etc) advantageous
- Have the ability to recognize and solve problems in the workplace
- Ability to work a flexible schedule, including nights, weekends, public and school holidays.

**Where Memories Start with You**

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

  • Guest Experience Host

    3 weeks ago

    Melbourne, Victoria, Australia Travel + Leisure Co. Full time

    Guest Experience Host & Face to Face Lead Generator Team LeaderJoin to apply for the Guest Experience Host & Face to Face Lead Generator Team Leader role at Travel + Leisure Co.Guest Experience Host & Face to Face Lead Generator Team Leader1 week ago Be among the first 25 applicantsJoin to apply for the Guest Experience Host & Face to Face Lead Generator...

  • Guest Experience Host

    2 weeks ago

    Melbourne, Victoria, Australia Travel + Leisure Co. Full time

    Guest Experience Host & Face to Face Lead Generator Team LeaderJoin to apply for the Guest Experience Host & Face to Face Lead Generator Team Leader role at Travel + Leisure Co.Guest Experience Host & Face to Face Lead Generator Team Leader1 week ago Be among the first 25 applicantsJoin to apply for the Guest Experience Host & Face to Face Lead Generator...

  • Guest Experience Host

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $55,000 - $85,000

    Immersive Guest Experience HostThe role involves creating unforgettable experiences for visitors.About the Role:Main Responsibilities:Coordinating and hosting rides and interactive experiencesProviding exceptional customer service to guestsHosting workshops and parties for kids and adults alikeWorking with school groups to deliver a fun and educational...

  • Guest Experience Host

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $50,000 - $70,000

    Job Title: Guest Experience Host">About the Role: We are seeking enthusiastic and courteous hosts to provide a memorable experience for our guests. You will be responsible for greeting guests, answering their queries, and providing assistance with ticketing and food and beverage choices.Key Responsibilities:Greet guests warmly and ensure they have a seamless...

  • Guest Experience Host

    2 weeks ago

    Melbourne, Victoria, Australia Travel + Leisure Co. Full time

    We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.Our dedicated associates help the company achieve its mission to put the world on vacation.Innovation and growth keep our work interesting and...

  • Guest Experience Host

    1 week ago

    Melbourne, Victoria, Australia Travel + Leisure Co. Full time

    OverviewWe Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting...

  • Guest Experience Host

    1 week ago

    Melbourne, Victoria, Australia Wyndham Destinations Full time

    OverviewWe Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting...

  • Host with Guest Experience Expertise

    2 weeks ago

    Melbourne, Victoria, Australia beBeeGuestExperience Full time $50,000 - $75,000

    Job Title: Front Desk HostThe role of a front desk host involves leading the guest experience at our establishment.This permanent full-time position focuses on overseeing front office operations on a day-to-day basis, ensuring seamless guest arrival and departure experiences.Efficiently manage reservation records & administration.Handle cashiering duties,...

  • Guest Experience Host

    1 week ago

    Melbourne, Victoria, Australia Travel + Leisure Co. Full time

    **We Put the World on Vacation**Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and...

  • Guest Experience Host

    2 weeks ago

    Melbourne, Victoria, Australia Wyndham Destinations Full time

    **We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than...