Client Delivery Manager

Are you a strategic leader with a passion for driving growth, building client partnerships, and delivering exceptional recruitment solutions?

Join us as a Client Delivery Manager and play a pivotal role in shaping the future of healthcare across Australia and New Zealand.

At MGG Health, our values guide everything we do:
**We Trust. We Care. We Celebrate. We Open Doors.**

If you're ready to lead a high-performing team of recruitment consultants across Australia and the UK, drive market expansion, and deliver real value to clients — we'd love to hear from you.

**What You Will Be Doing**:

- Lead strategic business development initiatives to expand market share across APAC.
- Secure and deliver permanent recruitment projects through effective leadership of recruitment and client relationship teams.
- Manage a cross-national team based locally and in the UK, ensuring alignment and collaboration across strategic projects.
- Build and nurture relationships with government bodies, industry associations, and strategic partners.
- Own the full pre-sales cycle, including lead generation, proposal development, pricing strategy, and contract negotiation.
- Oversee project execution, ensuring service excellence and client satisfaction.
- Drive continuous improvement across recruitment operations and delivery processes.
- Lead and develop a high-performing team, embedding capability frameworks and fostering career progression.
- Act as a senior escalation point for client relationships, supporting strategic engagement and retention.
- Collaborate cross-functionally with Marketing, Compliance, Finance, and Operations to support business growth.
- Ensure structured handover of new business initiatives and enable internal teams for successful delivery.

**What You Will Bring to the Role**:
You're a strategic thinker and dynamic leader who thrives in fast-paced, client-focused environments. With a proven track record in business development and recruitment delivery, you bring:

- Proven success in business development, with the ability to identify, pursue, and secure high-value opportunities across healthcare recruitment.
- Deep industry knowledge and a strong understanding of workforce trends, policy, and planning across Australia, New Zealand, and APAC.
- Exceptional stakeholder management skills, with the ability to influence and engage government bodies, peak industry associations, and strategic partners.
- Experience leading high-performing teams, both locally and internationally, with a focus on coaching, capability development, and succession planning.
- A consultative approach to client engagement, transforming relationships from transactional to strategic partnerships that deliver long-term value.
- Strong commercial acumen, with the ability to lead complex pre-sales cycles, develop compelling proposals, and negotiate win-win outcomes.
- Operational leadership, with a track record of driving continuous improvement across recruitment delivery, service levels, and client satisfaction.
- A collaborative mindset, working cross-functionally with Marketing, Compliance, Finance, and Operations to support business growth and innovation.
- A commitment to excellence, consistently meeting or exceeding performance targets while fostering a culture of accountability and celebration.
- Alignment with our values — you build trust, care deeply, celebrate success, and open doors for others to thrive.

**Who Will You Be Working For?**:
MGG Health, part of the RSS Global Group, is a leading healthcare staffing provider across Australasia. We deliver innovative, flexible, and high-quality workforce solutions to clients ranging from local providers to global healthcare organisations. Every year, we connect thousands of healthcare professionals with rewarding opportunities, making a real difference in communities around the world.

**Why You'll Love Working With Us**:
At MGG Health, we're committed to creating a workplace that supports your growth, wellbeing, and success. Here's what we offer:

- A vibrant calendar of fully funded social events, including monthly, quarterly, and annual gatherings
- Complimentary breakfast, fruit, tea, and coffee to keep you energised throughout the day
- Customisable benefits tailored to suit your lifestyle and personal needs
- Flexible working arrangements that support a healthy work-life balance
- Additional leave to celebrate your birthday and prioritise your wellbeing
- Ongoing learning and career development opportunities to help you grow
- A competitive parental leave package to support your family journey