Case Support Worker

8 hours ago

Melbourne, Victoria, Australia Quantum Support Services Full time

Case Support Worker - The Orange Door

Be part of a vibrant team providing administrative support to our Orange Door Practitioners and those that access the service, located in Morwell 3840
- About the Role:

- **Work/Life Balance** - Salary packaging | Flexi time
- **Wellbeing** - Employee Assistance Program | Wellbeing program | Wellbeing days
- **Culture** - Supportive | Respectful | Inclusive | Diverse | Empowering | Collaborative.
- ____________
- Administrative tasks such as case notes, meeting minutes, organising and coordinating brokerage for service users.
- Assisting as secondary worker on outreach and in-reach service user visits and assisting in the completion of Family Violence and Child Well-being risk assessments.
- Assisting the Screening Identification and Triage (SIT) Team in providing service history checks.
- Ensure accurate and up to date records are kept on the Client Record Management (CRM) system.
- Protect confidentiality and ensure the safety, rights and dignity of service users are always maintained.
- An understanding of the social and political issues impacting women and children escaping family violence.
- Ability to work with mínimal direction and supervision and as part of a team.
- Excellent time management skills.
- Valid Victorian Driver's Licence | Working With Children Check | Police Check.
- Minimum requirement of Diploma of Community Services or other appropriate tertiary qualification/s and/or experience relevant to this position.
- Benefits of working at Quantum:

- Location - Morwell.
- Job Security - 1EFT (38hrs pw) | Fixed Term to 30.6.2025
- Salary - SCHADS Award Level 4 | $ 85,126 P/A | + Superannuation | Annual indexation | Portable long service leave | Leave opportunities.
- Mobile phone and resources applicable to the role.
- Personal growth | Training and professional development | Supervision and support
- Promotional opportunities within Quantum.

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