Client Enquiry Consultant

1 week ago

Melbourne, Victoria, Australia Myhomecare Full time

We are looking for a superstar** **_Client Enquiry Consultant_** with a desire to make a difference in our clients lives.

The myHomecare Group is the largest home care provider in Australia who support older Australians to continue living in their homes longer. With a rich 100-year history, we have been delivering exceptional care to older Australians since the year our oldest client was born. We have the added benefit of an innovative, creative and passionate team who are constantly striving to get even better outcomes for our clients.

**So, what does the role entail?**

You'll be responsible for:

- Follow up all inbound leads
- Qualify leads for appropriate model of care
- Ensure all data received is accurately entered into our CRM
- Update and maintain CRM with all leads
- Engage with consumers, family members and/or representatives with empathy and understanding
- Inform consumers of the best available support we can provide through their level of Home Care Package

**We are looking for someone with**:

- Experience in a customer service or sales role
- Community Aged Care knowledge is desirable
- CRM (Salesforce) experience is desirable
- The right to work in Australia
- National Police Clearance or willingness to obtain (the myHomecare Group will organise via WorkPro at no cost)
- Proof of Covid Vaccination

**What will we offer you?**
- Full time employment with regular weekday hours 9am - 5pm
- Uncapped commissions, paid monthly
- Flexibility for hybrid working model after initial training period
- Ongoing training and upskilling
- Team events to celebrate our wins
- Opportunities to work in other State offices
- Be a part of a fun, outgoing family team atmosphere

  • National Manager Client Enquiries

    1 week ago

    Melbourne, Victoria, Australia Nextt Group Pty Ltd Full time

    **Position Description****The Company**:At Nextt, for more than 20 years we have been making a difference by supporting people with disability and/or mental health challenges to achieve their goals and to live an independent life. We employ over 1800 staff and have services across NSW, QLD, SA and VIC, providing quality, person-centred support to more than...

  • Lending Enquiries Consultant

    1 week ago

    Melbourne, Victoria, Australia Bank Australia Full time

    Posted: 17/06/2025Closing Date: 01/07/2025Job Type: Permanent - Full TimeLocation: MoeJob Category: Banking and Financial ServicesDo you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a movement creating a...

  • Lending Enquiries Consultant

    1 week ago

    Melbourne, Victoria, Australia Bank Australia Full time

    Posted: 31/10/2024Closing Date: 30/11/2024Job Type: ContractLocation: MoeJob Category: Banking and Financial ServicesDo you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a movement creating a fairer and more...

  • Lending Enquiries Consultant

    4 days ago

    Melbourne, Victoria, Australia Bank Australia Full time

    Posted: 10/12/2024Closing Date: 20/01/2025Job Type: Permanent - Full TimeLocation: MoeJob Category: Banking and Financial ServicesDo you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a movement creating a...

  • Accounts Enquiries Consultant

    3 days ago

    Melbourne, Victoria, Australia Nib Nz Full time

    Let's talk about this roleAs the Accounts Enquiries Consultant, you will be a trusted advisor within Instacare to assist clients to fulfil their needs and assists them in achieving their life goals.Responsibilities will include:- Answer external inquiries via Incoming inbox- Troubleshoot and offer resolutions via Escalated Inbox- Handle any accounts phone...

  • Accounts Enquiries Consultant

    7 hours ago

    Melbourne, Victoria, Australia nib Group Full time $60,000 - $80,000 per year

    Let's talk about this roleAs the Accounts Enquiries Consultant, you will be a trusted advisor within Instacare to assist clients to fulfil their needs and assists them in achieving their life goals.Your role will be based in one of two areas - escalated/incoming accounts emails in addition to handling accounts phone enquiries. You will gain knowledge around...

  • Enquiries Consultant

    1 week ago

    Melbourne, Victoria, Australia Dental One Full time

    Great opportunity to come and join our expanding HQ team. Our new enquiries and customer service departments are expanding and are seeking positive, upbeat individuals with strong customer service focus.**About Us**Our core values are: Unity, Trustworthiness, Cooperation and Excellence.We live by these values and honestly believe that this sets us apart from...

  • Enquiries Officer

    2 weeks ago

    Melbourne, Victoria, Australia Claro Aged Care and Disability Services Full time $60,000 - $80,000 per year

    Work options: Work From Anywhere Options to work fully remotely within periodic office attendance.(Adelaide, Melbourne or Brisbane)Who we are:Claro Disability Services is a leading provider of disability services across Australia. We provide outstanding, customer-focused disability services to Australians in their own homes, and in the community.Our name...

  • National Enquiry Specialist

    3 days ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $70,000 - $95,000

    Client Support SpecialistWe are seeking a skilled and passionate Client Support Specialist to manage national client enquiries for potential new clients. As a key member of our team, you will be responsible for managing the flow of information and files within our systems.Key Responsibilities:Be the first point of contact for all our clients who are on the...

  • Enquiries Clerk

    1 week ago

    Melbourne, Victoria, Australia Alfred Health Full time

    **Alfred Health**Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.- **Permanent position(s)**:- ** Full Time (80 hours/fortnight) or Part time (40...