Healthcare Ambassador

2 weeks ago

Gold Coast, Queensland, Australia Queensland Government Full time

The Role
An opportunity has become available for several Healthcare Ambassadors to join Gold Coast Health (GCH) where the focus of our 12 000-strong team is on providing world-class health care to people living in the Gold Coast, and northern New South Wales region of Australia.

You will

Develop relationships with clinical and operational stakeholder groups
Participate in multi-disciplinary stakeholder/team briefings/de-briefings and provides input into patient behaviour management planning as required
Continually monitor and actively patrols the designated clinical areas and proactively engage patients
Immediately identify any concerns or observations relating to obvious changes to the apparent health of patients and or visitors

About you

To be successful in this position you will require:
While not mandatory, a relevant qualification and/or experience in healthcare security or customer service would be well regarded
Evidence of vaccination, or be able to be vaccinated against and remain vaccinated against - Measles, Mumps, Rubella, Varicella, Pertussis and Hepatitis B
Tuberculosis screening, to identify if the tuberculosis vaccination may be required
Declaration of serious discipline history must be disclosed
Criminal History Screening will be required for new employees (GCH will cover cost)

**Benefits**:
Flexible work options
Career Development
Salary Packaging
Modern Facilities
Diverse Work Culture
Research Opportunities
12.75% super
17.5% leave loading

Salary

Permanent part time (several positions, hrs negotiable)
Base salary ranging from $41.84 - $43.86 per hour

About Us

Operational Support Services (OSS) supports the delivery of non-clinical services within the Gold Coast Hospital and Health Service (GCHHS) under the departments of: Facilities and Security Operations, OSS Business Operations and Environmental Service Operations. These departments focus on efficient operations, through best practice while satisfying legal and safety requirements, as well as meeting productivity and efficiency standards across the businesses and facilities of the GCHHS. The Healthcare Ambassador will be working in areas to support patients exhibiting behavioural and psychological symptoms which includes dementia.

About Gold Coast Health

Nationally and internationally recognised location for innovative medical research and health care
Annual operating budget exceeding $1.5 billion
More than 1100 beds across three hospitals - Gold Coast University Hospital, Robina Hospital, Varsity Lakes Hospital and Robina and Southport Health Precincts
Secondary and tertiary health services across more than 20 facilities
Opportunity to combine professional advancement, job satisfaction and relaxation into one fulfilling lifestyle
A workplace culture that encourages people to bring their whole selves to work so that they can perform at their best
Committed to reflecting the diversity of the Gold Coast community and ensuring each staff member is included and feels like they belong

How to Apply

Gold Coast Health is committed to providing an accessible, inclusive work environment. Please contact the nominated person if you require any reasonable adjustments throughout this recruitment process.

Job Ad reference: GC633611

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