Healthcare Service Director

1 week ago

Gold Coast, Queensland, Australia beBeeDevelopment Full time $90,000 - $120,000
Job Description

The Clinic Development Manager oversees the delivery of exceptional services and treatments to clients, leading to outstanding client outcomes and clinic success.

  • Evaluate every client experience to identify areas for improvement and implement strategies to enhance relationships.
  • Analyze business data to develop the skills and behaviors of the team, identifying opportunities for growth and development.
  • Develop targeted marketing plans to acquire new clients and retain existing ones.
  • Manage clinic operations, including budgets, scheduling, training, and inventory management.
  • Maintain a safe working environment by adhering to Standard Operating Procedures and Clinical Governance policies.
  • Promote the clinic as a brand ambassador, ensuring high standards of presentation among team members and the clinic at all times.

Key Responsibilities:

  • Client Relationship Management: Foster long-term relationships with clients through personalized experiences.
  • Team Development: Enhance team performance by developing skills and behaviors.
  • Marketing Strategy: Implement local marketing plans to attract new clients and retain existing ones.
  • Clinic Operations: Manage budgets, scheduling, training, and inventory to ensure smooth clinic operations.
  • Safety and Compliance: Maintain a safe working environment and adhere to clinical governance policies.

Requirements:

  • Proven experience in clinic management or a related field.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.
  • Familiarity with clinic operations and management systems.

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