Customer Service Officer

3 days ago

Canberra, ACT, Australia Act Government Full time

Customer Service Officers are the first point of contact for customers and visitors accessing Canberra Memorial Park (CMP) services. They deliver high-level customer service, regularly interacting with members of the community, often on some of their most challenging days.

This position plays a key role in coordinating sales processes and promoting the services CMP has available. Working closely with their fellow Customer Service Officers, they also actively participate in and contribute to conversations around service delivery, policies, and procedures.

The ACT Public Service supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability, culturally diverse people and those who identify as LGBTIQ are encouraged to apply.

**Eligibility/Other Requirements**:

- Experience working in a cemetery or similar environment is highly desirable.
- Customer Service, sales, or administration experience will be well regarded.
- Class C (ACT) driver's license minimum or equivalent is highly desirable.

***

**How to Apply**: Please submit a current curriculum vitae detailing relevant skills and experience, and a response to the Selection Criteria no greater than two pages.

LI-DNI

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