Customer Service

2 days ago

Australia Lineage Logistics Full time

Lineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries across North & South America, Europe and Asia-Pacific.

Working a Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage team, you are a critical link in the food supply chain.

The Asia-Pacific region currently includes Australia, New Zealand, Vietnam, Sri Lanka and Singapore employing nearly 3000 team members.

Position Details
As we continue our transformation and growth journey in the region, we are now looking to appoint a passionate **Customer Service** team member for our Transport Division at Edinburgh Park, South Australia.

The primary focus of this role is to contribute to a positive customer experience by developing collaborative relationships which support business growth.

**Key areas of responsibility include, but are not limited to**:

- Ensuring positive customer interactions
- Timely and effective issue resolution
- Ensuring accurate customer data management and reporting
- Identify opportunities to build stronger relationships and grow customer activities
- Effectively navigate the organization to resolve customer queries
- Implementing effective controls to address recurring customer issues
- Support the team and business as directed by your Manager
- Follow practices and procedures regarding Food Standards Australia New Zealand (FSANZ), HACCP and Approved Arrangement guidelines whilst also ensuring Chain of Responsibility (CoR) compliance
- Following and enforcing all food safety, quality and legality requirements

Ideal background and experience will include:

- Experience in a Customer Service or similar role
(industry experience is preferable)
- Excellent customer service, problem solving and
influencing skills
- Effective verbal and written communication skills
- Strong time management and organisational skills
- Strong IT skills, in particular Microsoft Office, WMS, TMS

Why Lineage?

Lineage is more than just a cold storage logistics business. We're focused on being a vibrant, innovative and progressive employer where all our teams work safely, harmoniously and efficiently toward a common purpose - transforming the food supply chain to eliminate waste and help feed the world.

Lineage is dedicated to building a diverse, inclusive and authentic work environment and encourages applicants from all backgrounds to apply.

  • Customer Service Officer

    6 days ago

    Australia Mercy Community Service Full time

    **About the role**Mercy Community are on the search for an enthusiastic **Customer Service Officer** to join our Residential Aged Care team in **Nudgee** on a **Permanent Full-time** basis.**Salary commensurate with experience plus superannuation plus generous salary packaging available**This role includes but not limited to- Reception Customer Service -...

  • Customer Service/Receptionist

    4 days ago

    Australia Dons Auto & Diesel Service Full time

    Our workshop has been established for the past 18 years providing our customer with a Total Auto Centre"Over the past 18 years, we have built a loyal retail & trade customer base due to our creditable reputation. Our quality workmanship, extensive knowledge & honesty has allowed us to create a reliable brand. Our workshop is always focused in providing and...

  • Customer Service

    7 days ago

    Australia Superpharmacyplus Full time

    Are you passionate about providing exceptional customer service and making a positive impact on people's lives? SuperPharmacyPlus is seeking a dedicated Mobility Customer Service Agent to join our dynamic team. As a Mobility Customer Service Agent, you will play a crucial role in delivering outstanding customer experiences and supporting our customers and...

  • Customer Service

    6 days ago

    Australia Chandler Macleod Full time

    **Customer Service & Internal Sales Officer****Location - Reservoir****Casual - 3 months****$33 p/h****Purpose of the role**:The Customer Service & Internal Sales Officer focuses on ensuring exceptional customer satisfaction. Collaborate closely with the National Sales Team, handle Internal Sales Leads, and uphold brand images. This role will nurture...

  • Customer Service

    6 days ago

    Australia Australian Lifting Centre Full time

    Australian Lifting Centre is a leading wholesaler in the lifting and rigging industry. We have branches nationally and are seeking a customer service officer to look after order processing and customer service in our busy Larapinta office.The purpose of this role is to fulfil our customers requirements including customer enquiry, processing orders, technical...

  • Customer Service

    7 days ago

    Australia People In Focus Full time

    All training provided- Well established Freight Forwarder / 3PL- Riverwood locationThis well-established Freight Forwarding and 3PL located in Riverwood is seeking a Customer Service/Warehouse Administration to coordinate and maintain customer orders out of the 3PL.**Working closely with the warehouse you duties will cover customer service and...

  • Customer Service

    5 days ago

    Australia Hickinbotham Group Full time

    Hickinbotham Group, South Australia's premier residential building and development organisation with a longstanding reputation for excellence, is seeking a **Customer Service Consultan**t to join our team.At Hickinbotham, we maintain a high energy, professional workplace committed to delivering unparalleled value in homes and land developments. We pride...

  • Customer Service

    6 days ago

    Australia Kennards Hire Full time

    **Customer Service / Driver - Permanent****Concrete Care Torrensville**- **We're the largest family-owned equipment hire company in Australia and New Zealand**- ** Benefit from ongoing training for constant skill development and growth**- ** Hands-on experience with a wide range of equipment for varied daily tasks**:- ** $78,064 inc super + profit share +...

  • Customer Service

    4 days ago

    Australia Kennards Hire Full time

    **Customer Service /Driver - Permanent****Oxenford**- **We're the largest family-owned equipment hire company in Australia and New Zealand.**:- ** We'll back you all the way with the tools and resources you need to succeed.**:- ** You'll be trusted as part of our family, supported to lead in many ways and have opportunities to develop and grow your...

  • Customer Service

    6 days ago

    Australia Soonta Full time

    Join Our Team at SoontaAre you a young, energetic individual looking to kickstart your career in a vibrant and dynamic environment? Soonta is hiring enthusiastic team members to join us in providing fresh and delicious food to our customersPosition: Team Member - SoontaLocation: Various Soonta LocationsPreferred Age: 21 or underJob Overview:As a part of the...