Part-Time Call Centre Operator
9 hours ago
The Opportunity
My client is currently seeking experienced Inbound Customer Service Representatives to join their team on Swan St Richmond due to experiencing growth during peak times.
Intake commencement date: Monday, 29th of September
Hours: 20-25 hours per week only, rotating roster 2pm till 9pm, Monday to Friday
About your new role
Training period: Fulltime hours required for training - Monday to Friday 9am till 5pm, 6 weeks of training based onsite at Richmond office
After training hours have been completed: Hours after 6 weeks of training will be a rotating roster 2pm till 9pm, Monday to Friday.
Each person working 20-25 hours per week onlyOnce training has finalised, this position will be working from home, with 1 compulsory day from Richmond per weekRotating roster hours: 2pm till 9pm, Monday to Friday, 20-25 hours per week only
This position would require strictly 'no leave' until January 2026
National Public Holidays will be standard days off
Great company culture
Police check and Drug & Alcohol testing required
Working with a close knit team that supports each other and celebrates team wins
You will be responsible for
High volume calls - Inbound Call Centre - Assisting customers via the phone to meet their needs
Providing excellent customer service at all times
Contributing to the success of our business through making recommendations for improvement and taking ownership of your own results
Meeting the high standards expected within our culture and customer expectations such as call handling times and call quality
Experience with Salesforce highly regarded
Benefits
Work with an iconic Australian brand
Part time ongoing opportunity
Flexibility to work-from-home after training
$37.86 per hour plus 12% of paid superannuation
Temp ongoing opportunity
Please apply directly by clicking apply now and submitting your resume in word format
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.
We actively encourage applications from any background.
skills
customer service, call centre, data entry, inbound, outbound, call, representatives, administration
qualifications
-
education
Secondary School/High School
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