National Scheduling Officer

1 week ago

Melbourne, Victoria, Australia Bodewell Community Care Full time

**National Scheduling Officer - Bodewell Community Care | Mill Park Office**

**Salary**: Competitive Market Rates

**Benefits**
- Remuneration based on experience
- Significant employee discounts for Apple, Samsung, Travel, Health Insurance, Gyms & much more
- Paid Training and Development days Reward & Recognition programs

**Key Responsibilities**:

- Schedule services in a client centred and operationally efficient manner.
- Provide day-to-day support for clients regarding changes to care services and address roster-related queries.
- Liaise with internal and external service providers to manage care changes and update the database system accordingly.
- Collaborate with Care Consultants to provide feedback on client care.
- Identify and maintain relationships with community programs and resources for clients.
- Analyse staffing hours to anticipate recruitment needs.
- Actively participate in team meetings and program development initiatives.
- Assist in efforts to increase client access to BWCC Home Care services.
- Ensure compliance with organizational values, policies, and procedures.
- Proactively contribute to creating a mentally safe workplace.
- High volume of scheduling and rostering.

**Essential Qualifications**:

- Proven experience in scheduling, rostering, or workforce coordination, preferably within the aged care or disability sector.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with scheduling or client management software.
- Experience in home care rostering preferred.
- A diploma or degree in business administration, health administration, social work, or a related field.
- Excellent verbal and written communication skills for interacting with clients, staff, and stakeholders. Strong background in customer service, preferably in an office management or administration role.

**Desirable Qualification**
- Familiarity with systems such as Carelink, Procura, or similar client management software.
- Experience with invoicing and financial administrative tasks.
- Proficiency in languages other than English can be advantageous. Understanding of the aged care and disability sectors, including regulations and compliance requirements.

**Skills & Attributes**:

- Effective communication and problem-solving skills
- Organizational skills with attention to detail
- Passion for making a difference
- Respectful and team-oriented attitude Understanding of diverse client needs

**Ready to Make a Difference?

  • National Scheduling Officer

    1 week ago

    Melbourne, Victoria, Australia Bodewell Community Care Full time

    **National Scheduling Officer - Home Care Services - Mill Park**Bodewell, Community Care, formerly known as Arcare Community Care have a proud history of providing outstanding care to its Home Care Packages, Commonwealth Home Care Services, NDIS, and private service clients. Our Service team, located in Mill Park, provides home care across the Melbourne...

  • Curatorial Project Officer, First Nations Art

    2 days ago

    Melbourne, Victoria, Australia National Gallery Of Victoria Full time

    Melbourne, VIC, Australia, 3000- Curatorial- Full timeRole Statement**VPS 3.1**:$79,122 per annum + 12% superannuation****Full Time, Fixed Term for 2 years****_ The role is a First Nations designated position. The National Gallery of Victoria considers that being First Nations is a genuine occupational requirement for this position under s 12 of the Equal...

  • Curatorial Project Officer, First Nations Art

    2 days ago

    Melbourne, Victoria, Australia National Gallery of Victoria Full time

    OverviewVPS 3.1: $79,122 per annum + 12% superannuation. Full Time, Fixed Term for 2 years. Closing date for application: 5pm on 30 September 2025.The role is a First Nations designated position. The National Gallery of Victoria considers that being First Nations is a genuine occupational requirement for this position under s 12 of the Equal Opportunity Act...

  • Curatorial Project Officer, First Nations Art

    3 days ago

    Melbourne, Victoria, Australia National Gallery of Victoria Full time $104,000 - $130,878 per year

    VPS 3.1: $79,122 per annum + 12% superannuationFull Time, Fixed Term for 2 yearsClosing date for application: 5pm on 30 September 2025The role is a First Nations designated position. The National Gallery of Victoria considers that being First Nations is a genuine occupational requirement for this position under s 12 of the Equal Opportunity Act 2010...

  • Curatorial Project Officer, First Nations Art

    2 days ago

    Melbourne, Victoria, Australia National Gallery of Victoria Full time

    OverviewVPS 3.1: $79,122 per annum + 12% superannuation. Full Time, Fixed Term for 2 years. Closing date for application: 5pm on 30 September 2025.The role is a First Nations designated position. The National Gallery of Victoria considers that being First Nations is a genuine occupational requirement for this position under s 12 of the Equal Opportunity Act...

  • Scheduler

    3 days ago

    Melbourne, Victoria, Australia Servus Group Full time $70,000 - $120,000 per year

    Scheduler – Drive Efficiency for a Growing, Award-Winning National TeamServus Group – Melbourne Office Vermont | Full-Time | Plumbing, Electrical & Maintenance IndustryAre you a confident, organised problem-solver who enjoys coordinating people, schedules, and moving parts? We're looking for a motivated Scheduler to join our Melbourne team, working in...

  • Scheduling Officer

    1 week ago

    Melbourne, Victoria, Australia Ugl Limited Full time

    This is a permanent full time role and based in Tullamarine Victoria.- The Scheduling Officer drives excellent customer service that meets and exceeds UGL's commercial and contractual objectives through the provision of safe, effective and efficient customer service, scheduling, contractor management, query resolution and quality management.**About You**In...

  • Scheduler

    1 week ago

    Melbourne, Victoria, Australia Persolkelly Full time

    This national supplier of energy products is seeking a Scheduler on a 12 month assignment with the possibility of extension to join their team. The role requires continual data analysis and optimisation and strong attention to detail to manage customer requirements effectively and ensure delivery details are correct. Previous experience in scheduling would...

  • Scheduling And Resourcing Officer

    1 week ago

    Melbourne, Victoria, Australia Apm Full time

    Join a team of Scheduling and Resourcing Officer and look forward to a workplace where you can thrive as you provide support to clients who need to access Aged Care/Disability services.**Working as part of this team you'll**:- Handle a mixture of inbound and outbound calls and confidentially capture caller data into our systems- Listen to the client,...

  • Scheduling Officer

    4 days ago

    Melbourne, Victoria, Australia Ultimate Positioning Group Full time

    **Become part of something special**:Most companies say they offer these benefits, but we actually back it up**Flexibility**:We value flexibility. What flexibility looks like for you will vary based on your role. However, we support flexible work arrangements, flexible hours and other flexible arrangements that may help you live and work happier and...