Implementation Consultant

Direct message the job poster from BluebirdImplementation Consultant | Sydney, Australia | Hybrid | Fintech | Salary Exp dependantCompany ProfileA growing insurtech firm delivering a cloud-native platform that supports the full insurance value chain.
With operations across Australia, New Zealand, and Singapore, the company empowers insurers and underwriting agencies to streamline product delivery, claims handling, and compliance.
The organization is known for its collaborative culture, continuous learning, and customer-first delivery model.Salary & BenefitsSalary Range : $110k-$150k ex super (heavily dependant on experience)Additional Benefits : Flexible working arrangements, regular team events, structured professional development, health and wellness support, and modern tech for both home and office setupsRole DescriptionThe Implementation Consultant plays a vital role in translating customer requirements into tailored platform configurations.
Acting as a key customer liaison, this role combines business analysis, solution configuration, and stakeholder communication to deliver robust, scalable insurance product implementations.ResponsibilitiesGather, analyze, and interpret customer requirements into actionable platform configurationsDesign insurance product models, workflows, document templates, and business logicConfigure user interfaces and user journeys using platform toolsImplement business rules and financial calculations via internal scripting languageConduct system and integration testing, and support client testing phasesPrepare and manage client-facing documentation and testing artifactsLead project communications, updates, and stakeholder coordinationMonitor and report on scope, risk, and change management itemsLiaise with development for platform improvements and feature scopingMentor peers and contribute to team-wide best practicesRequirementsMust-Haves :Experience as a Business Analyst or Technical Business AnalystKnowledge of the full software development lifecycle (SDLC)Experience in both Agile and Waterfall project environmentsAbility to create detailed technical and business documentationStrong stakeholder engagement and communication skillsFamiliarity with relational databases and large software configurationExperience in customer-facing roles and managing complex discussionsExcellent organizational and multitasking skillsTeam-oriented mindset with contributions beyond core dutiesNice-to-Haves :Experience in general insurance (policy and claims processes)Degree qualified or equivalent professional experienceIf you are interested in Fintech and a humble office environment - click applySeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionConsulting, Project Management, and Information TechnologyIndustriesSoftware Development, IT Services and IT Consulting, and InsuranceReferrals increase your chances of interviewing at Bluebird by 2xGet notified about new Implementation Consultant jobs in Sydney, New South Wales, Australia .
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