Student Success Educator

$93,106 to $101,847
- Ongoing, full-time
- Kelvin Grove (hybrid option available)

**Who are we looking for?**

Queensland University of Technology (QUT) is seeking a Student Success Educator to join Learning and Teaching Unit, Education Portfolio, Academic Division.

The Student Success Educator will partner with key stakeholders in QUT Faculties and Divisions to deliver student success activities that address all aspects of transition and student success, with a focus on retention, parity of access and impact on student outcomes. The position sits within an interdisciplinary team of educators, coaches, guides, and collaborators-in-learning. 'Collaborations in Learning' may include QUT Peer Programs, the QUT Learning Hubs, and Students as Partners projects and initiatives. The Student Success Educator will provide timely, targeted and inclusive front-line services and strategies to support students to 'Get on Track', 'Stay on Track' and 'Get back on Track' with a particular focus on equity and academically 'at risk' students.

We're offering this role as a hybrid position as part of QUT's commitment to embracing the opportunities created by a more virtual and connected world.

**Real world impact**

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

**About the Education Portfolio**

At QUT we are transforming learning and teaching practices in line with our Real World Learning Vision, so that our graduates are highly skilled, enterprising, and well suited to 21st century employment and careers. We are committed to increasing the flexibility of our course offerings to enable our students and graduates to thrive in changing and complex working environments throughout their lives. Our focus is on student success, partnering with students to enhance the end-to-end learner journey, and designing and delivering high quality, flexible educational experiences that enable this.

The Education Portfolio encompasses:

- Curriculum Quality and Standards
- Learning and Teaching Unit
- Library
- QUT College
- QUT Entrepreneurship
- Student Ombudsman

QUT's distinctive positioning as "the university for the real world" means a commitment to and investment in real-world work integrated learning, authentic assessment, a curriculum design studio approach for innovative curriculum and an increased focus on the optimisation of digital technologies to enhance on campus and online learning.

**About the Learning and Teaching Unit**

LTU is committed to a culture of collaboration, working in partnership with students, industry representatives, and staff across QUT to meet the evolving needs of our learners.

Guided by our Real World Learning Vision, LTU leads and coordinates learning and teaching across QUT, leveraging existing initiatives and enabling new ways of thinking and working that are learner-centric and future-focused.

The Student Success Group (SSG) works in partnership with faculties, HiQ, Equity and Student Counselling, and other learning and personal support providers across the University (International Student Services, Student Engagement, Widening Participation, Student Business Services). The SSG aims to provide access to the highest quality of support for learning and careers and engagement services and strategies to empower students with the tools, connections, and mindsets to achieve their full academic potential and to design their real world futures.

**What you need to succeed**

This role is dynamic and collaborative, and you will enjoy delivering service and operational excellence that ensures an exceptional experience for QUT students.

You will demonstrate:
**Selection Criteria**
- Education, training and/or experience equivalent to a degree in a field related to student engagement, transition and success, and coaching practice with at least four years subsequent relevant experience.
- Proven experience in promoting and supporting others to develop the strategies and techniques needed to engage effectively in higher education as an independent and successful learner in physical (face-to-face) and virtual environments.
- Demonstrated understanding of the issues which affect adult learners, retention and success in higher education, as well as a commitment to working from a social justice framework.
- Demonstrated ability to work effectively in close partnership with a diverse range of students and staff at all levels of an organisation and from culturally diverse backgrounds.
- Proven effectiveness as a team member with the ability to be flexible and agile in relation to institutional changes, and responding to the shifting needs of the student population.
- Highly effective written, verbal and digital communication skills, including facilitation and presentati