Duty Manager

2 weeks ago

Perth, Western Australia Brisbane Racing Club Full time

Are you ready to play? Join our team as Duty Manager at The Gibson in Stafford.

The Duty Manager reports to our Venue Manager and is responsible for overseeing day-to-day operations of the Club, including roster scheduling, leadership of the team and most important, ensuring we provide an exceptional member and guest experience.

This is an exciting opportunity to be a part of building a team for our venue, whilst expanding on your existing hospitality leadership experience.

**A few of your responsibilities will include**:

- Leading and supervising a team across multiple departments including café, bistro, bar and gaming ensuring service standards are maintained at a high level
- Onboarding, training, and ongoing development of team members
- Assist with rostering and sourcing replacement team members as required and directed by the Venue Manager
- Ensure compliance with regulatory guidelines

**What we are looking for**:

- Possession of Responsible Manager of Licensed Venue (RMLV), Queensland RSA & RSG
- Outstanding interpersonal and organisational skills
- Competent computer skills and experience in rostering for a hospitality venue
- Leadership experience and ability to lead from the front and be hands on if required

**About You**

You will be an experienced leader with passion for building a strong team. You will also have experience ensuring compliance across our club and recommend opportunities to improve our current practices. Your drive to deliver a consistent high level of customer experience will be the key to your success and overall success of our venue. You will be able to contribute to bringing our vision for The Gibson to life.

**Our Club**

The Gibson is a new development in the heart of Stafford which can seat up to 250 guests. No matter if you're after a delicious meal to share with family, drinks with friends, or a day of sports or racing action, at The Gibson, we are always... ready to play

**Our Culture**

As part of BRC, our ambition is to be an innovative industry leader with a self-sustaining ethos to protect and secure the future of racing. We actively align with our core values **Professional, Community, Safety and Wellbeing, Challenge and Innovation, Pride, and Responsibility.**

**Our Benefits**
- Service Anniversary recognition - 'Legends Day Off'
- Food & Beverage discounts at all our Clubs
- Membership discounts and Tickets for Race Days and Hospitality
- Access to a reward program with Reward Gateway
- Learning and Development opportunities based on your individual role
- Free onsite parking

Are you ready to take the next step in your career? We want to hear from you, click **Apply** to start the process.

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