Receptionist/Office Administrator

2 days ago

Melbourne, Victoria, Australia Clemenger Group Full time

Quantum Market Research is on the lookout for an experienced and highly organised Office Administrator/Receptionist
A key component of the role is to drive social events and find ways to bring the four companies together through lunches, afternoon teas, charity fundraising events and the like. Connectivity is a priority and something we will be focussing on this year.
KEY RESPONSIBILITIES Reception - 40%
- Manage the switch board for all incoming calls for GRACosway, Hall and Partners, Quantum Market Research and Porter Novelli.
- Ensuring the kitchen is kept tidy at all times, maintaining the coffee machine, monitoring the food and drink orders and ensuring the dishwasher is on a cycle.

Business and client support - 60%
- Providing office support to all four companies including but not limited to postal requirements, courier bookings, staff travel bookings, stationary management and management of all shared meeting rooms.
- Provide client support for all four businesses. This can range from sourcing and managing third party suppliers, to ensuring systems and tools are maintained and effective; and helping to make sure our office continues to develop as a safe, presentable, engaging workplace.

APPROACH AND ATTITUDE
- Demonstrable initiative with a 'can-do' attitude.
- Eye for detail and ability to stay calm under pressure.
- Pursue the highest standard in all aspects of the job.
- Collaborate with every member of the team with a willingness to do what must be done.

SKILLS
- Proven skills in multi-tasking and attention to detail.
- The ability to prioritise work according to requirements.
- Ability to manage incoming phone calls and ensuring they are dealt with efficiently and professionally.
- A positive attitude, a 'can-do' approach and the want to help others.
- Ability to work under pressure and to strict deadlines.
- Strong initiative and the ability to drive improvements in processes and procedures.
- A pleasant and professional manner in dealing with all stakeholders.
- Excellent communication skills, both written and verbal.
- The ability to display a positive attitude that sees you enjoy your work and take ownership of the role.

EXPERIENCE
- Minimum one year's experience in a similar or equivalent role.
- Intermediate MS Office skills (Excel, Word, PowerPoint).

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