Bank Manager

Excellent Salary Package + Bonus + BenefitsFull-time, permanent opportunity at Westpac's Footscray branchBe supported to hone your leadership skills and inspire othersNewly-refurbished branch in a rapid growth area of MelbourneSignificant leadership role with a direct impact on the communityCreate your best future and join Westpac as aBank Manager at our Footscray branch
What's the role?
As a Bank Manager, you'll be the head and heart of a frontline banking team that loves to exceed the expectations of local customers, whilst playing a hands-on role in a community you're proud to call your own.Inspiring a team of customer service, sales and business specialists, you'll set the standard for the Westpac Group experience – and it'll be an exceptional experience at that
You'll be the driving force behind your branch's success – holding financial, risk and operational accountability – ensuring customer advocacy is at the heart of all you and your team do.You will recruit, coach and elevate your team to deliver a superior banking experience, ultimately contributing to the branch's, and our customers', success.This is a full-time, branch-based role and the hours are across and inclusive of Monday to Friday.How will I help?
Hold accountability for compliance and risk management – build a culture of doing the right thingDrive customer acquisition, service and retention – building genuine connections with our customers and the communityLead and uplift frontline staff through training, mentoring and performance managementDrive results that have a clear, positive and direct impact on overall branch performance – with responsibility for profit and lossTake ownership of resolving customer concerns effectively and efficientlyWhat do I need?
Strong leadership experience, ideally gained in a Retail Banking environment (preferred, not essential)Proven experience of holding accountability for risk and compliance, staff performance and customer experienceHigh-energy, with an ability to inspire and motivate a diverse teamExperience of working to fulfil business performance targets and spur growthAbility to effectively de-escalateand address challenging situations by using strong communicationand problem-solving skillsAt Westpac, we're committed to your success from day one.
You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role.
We're here to empower you with the knowledge and skills to thrive
We're obsessed with becoming our customers' #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal.
In return, we're committed to making Westpac the best place to work in the country.
Here are just a few of the ways we're already doing that:Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates
A variety of leave options including Culture, Lifestyle and Wellbeing leaveTailored learning and development opportunities to help your grow your career within the bankLots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiativesCreate your future todayTo get started, simply click on the APPLY or APPLY NOW button.We're all about creating a supportive and inclusive community.
We welcome everyone – no matter your age, gender, background, or abilities.
We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on ourwebsite.Unlock job insightsSalary match Number of applicants Skills matchBanking & Financial Services More than 10,000 employeesWestpac is Australia's oldest bank and company, one of four major banking organisations in Australia and one of the largest banks in New Zealand.
We provide a broad range of banking and financial services in these markets, including consumer, business and institutional banking and wealth management services.
Through our unique portfolio of brands comprising Westpac, St.George, Bank of Melbourne, BankSA, BT and RAMS we serve over 13.9million customers.Westpac is Australia's oldest bank and company, one of four major banking organisations in Australia and one of the largest banks in New Zealand.
We provide a broad range of banking and financial services in these markets, including consumer, business and institutional banking and wealth management services.
Through our unique portfolio of brands comprising Westpac, St.George, Bank of Melbourne, BankSA, BT and RAMS we serve over 13.9million customers.Perks and benefits Flexible working arrangements Leave to support lifestyle and wellbeing Family first Gender affirmation/transition leave Sorry business leave Career growth Health and wellbeing Discounted banking products and servicesTo help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.Researching careers?
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