Implementation Engineer

2 weeks ago

Melbourne, Victoria, Australia Kaliba Full time

Base pay range
A$150,000.00/yr - A$190,000.00/yr
Overview
We're partnering with a global cybersecurity software vendor to help them find a skilled Implementation Engineer to join their Professional Services team.
You'll be the go-to expert for onboarding customers, deploying cutting-edge products, and ensuring everything runs smoothly from day one.
What You'll Be Doing
Deploy and configure security products for enterprise customers across ANZ – both remotely and onsite
Provide hands-on training and support to ensure fast adoption and strong ROI
Troubleshoot complex network and firewall environments, solving problems before they escalate
Collaborate with global teams across sales, support, engineering and delivery
Build trusted relationships with customers and be a true partner in their success
Be part of a flexible, remote-first team with the occasional onsite visit (travel up to 20%)
What We're Looking For
5+ years in a similar role with a software or services company
Hands-on with networking gear – switches, routers, virtual routing, SDN
In-depth experience with firewalls – Checkpoint, Cisco, Palo Alto, Fortinet, Juniper
Familiarity with cloud platforms like AWS and Azure, especially around cloud security
Comfortable under pressure, detail-oriented, and a natural problem solver
Strong communication and customer-facing skills
Able to work independently and manage priorities across multiple clients
Bonus Points
Scripting experience in Python, Shell, or PERL
Experience in fast-paced, remote-first environments
Seniority level
Mid-Senior level
Employment type
Full-time
Industries
IT Services
IT Consulting
Computer and Network Security
Location: Melbourne, Victoria, Australia
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