Implementation Engineer

3 weeks ago

Melbourne, Victoria, Australia Kaliba Full time
Base pay range

A$150,000.00/yr - A$190,000.00/yr

Overview

We're partnering with a global cybersecurity software vendor to help them find a skilled Implementation Engineer to join their Professional Services team. You'll be the go-to expert for onboarding customers, deploying cutting-edge products, and ensuring everything runs smoothly from day one.

What You'll Be Doing
  • Deploy and configure security products for enterprise customers across ANZ – both remotely and onsite
  • Provide hands-on training and support to ensure fast adoption and strong ROI
  • Troubleshoot complex network and firewall environments, solving problems before they escalate
  • Collaborate with global teams across sales, support, engineering and delivery
  • Build trusted relationships with customers and be a true partner in their success
  • Be part of a flexible, remote-first team with the occasional onsite visit (travel up to 20%)
What We're Looking For
  • 5+ years in a similar role with a software or services company
  • Hands-on with networking gear – switches, routers, virtual routing, SDN
  • In-depth experience with firewalls – Checkpoint, Cisco, Palo Alto, Fortinet, Juniper
  • Familiarity with cloud platforms like AWS and Azure, especially around cloud security
  • Comfortable under pressure, detail-oriented, and a natural problem solver
  • Strong communication and customer-facing skills
  • Able to work independently and manage priorities across multiple clients
Bonus Points
  • Scripting experience in Python, Shell, or PERL
  • Experience in fast-paced, remote-first environments
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Industries
  • IT Services
  • IT Consulting
  • Computer and Network Security

Location: Melbourne, Victoria, Australia

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