Club Operations/Relieving Supervisor

1 week ago

Tweed Heads, New South Wales, Australia South Tweed Sports Full time

Are you a skilled hospitality worker who has supervisory experience and is looking for an exciting opportunity in the hospitality industry? Are you keen to also work front of house?

We have an exciting position available for a motivated individual to join our team as a **Casual Club Operations/Relieving Supervisor**at South Tweed Sports Club. As Casual Club Operations/Relieving Supervisor the role will also entail operational shifts which may include restaurant, café, gaming attendant, gaming cashier, bar, and function shifts.

**Responsibilities**:

- Provide exceptional customer service to club members and guests, ensuring their needs are met and exceeded.
- Supervise and support staff members across various departments, including bar, gaming, restaurant, and events.
- Oversee daily operations, ensuring smooth functioning of the club and adherence to policies and procedures.
- Provide guidance and support to new staff members.
- Handle and resolve customer complaints or concerns in a professional and timely manner.
- Ensure compliance with relevant legislation, including responsible service of alcohol and gaming regulations.

**Requirements**:

- Minimum 2 years of experience in a supervisor role at a previous employer, preferably in the hospitality industry.
- Demonstrated leadership skills, with the ability to motivate and guide a diverse team.
- Strong customer service orientation, with excellent communication and interpersonal skills.
- Sound knowledge of relevant legislation and regulations, including RSA and RCG certifications.
- Exceptional organizational and multitasking abilities, with attention to detail.
- Ability to work effectively under pressure and in a fast-paced environment.
- Flexibility to work on a rotating roster, including evenings, weekends, and public holidays.
- A positive attitude, strong work ethic, and a passion for delivering exceptional service.

**Benefits**:

- Above award payment.
- Opportunity to work in a dynamic and vibrant team environment.
- Staff discounts on food, beverages, and club facilities.

If you have the required experience and skills to excel in a supervisor role within the hospitality industry, we want to hear from you Join our team at South Tweed Sports Club and contribute to creating memorable experiences for our club members and guests.

**Job Type**: Casual

**Salary**: $28.46 - $56.93 per hour

Schedule:

- Afternoon shift
- Evening shift
- Morning shift
- On call
- Public holidays
- Weekend availability

Licence/Certification:

- NSW RSA/RCG (required)

Shift availability:

- Night Shift (preferred)
- Day Shift (preferred)

Work Location: In person

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