Call Handler

7 days ago

Canberra, ACT, Australia Chandler Macleod Full time

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our government client is seeking to engage a Call handler on a contract for 3 months.

**Position Overview**

**Duties & Responsibilities**:

- As the Call Handler you will staff and maintain the call centre service during normal business (8:30- 5) hours and provide a key role to support the wider team to deliver its objectives and work collaboratively across the team and under guidance.
- Investigation Resolve escalated first level complaints, concerns from the general public
- Liaise with various stakeholders, including clients, to gather evidence and information necessary for decision-making to finalise the complaint.
- Assess and prioritise all complaints in accordance with the urgency and/or seriousness of the issues raised.
- Administrative Receive first level complaints or concerns from the general public.
- Administrative tasks of the team, including but not limited to, records management, directing incoming enquiries.
- Maintain records in accordance with the Territory Records 2002

**Mandatory Requirements**:

- Applicants must obtain a cleared police check.

  • Chief Stock Handler

    1 week ago

    Canberra, ACT, Australia beBeeReceiving Full time $17,280

    Highly skilled individuals wanted for reputable hospitality supply company to improve efficiency and day to day operations.Job Description:A Receiving Clerk is required to assist the main receiver in checking and helping process incoming stock.Key Responsibilities:Maintain truck appointmentsScan stockCheck invoices and purchase ordersControl palletsPerform...

  • Food & Beverage Attendant

    2 weeks ago

    Canberra, ACT, Australia Ldk Healthcare Full time

    **About LDK Seniors' Living**The LDK Seniors' Living vision is for every senior Australian to be treated with Love, Decency & Kindness in their ageing journey. Our core values of Love, Decency & Kindness underpin our culture and guide every aspect of everything we do for our residents and our team members. All LDK villages combine the best part of retirement...

  • Food & Beverage Attendant

    2 weeks ago

    Canberra, ACT, Australia LDK Seniors' Living Full time $104,000 - $130,878 per year

    About LDK Seniors' LivingThe LDK Seniors' Living vision is for every senior Australian to be treated with Love, Decency & Kindness in their ageing journey. Our core values of Love, Decency & Kindness underpin our culture and guide every aspect of everything we do for our residents and our team members. All LDK villages combine the best part of retirement...

  • Sous Chef

    2 weeks ago

    Canberra, ACT, Australia LDK Healthcare Full time $60,000 - $80,000 per year

    About LDK Seniors' LivingThe LDK Seniors' Living vision is for every senior Australian to be treated with Love, Decency & Kindness in their ageing journey. Our core values of Love, Decency & Kindness underpin our culture and guide every aspect of everything we do for our residents and our team members. All LDK villages combine the best part of retirement...

  • Call Handler

    7 days ago

    Canberra, Australia Chandler Macleod Full time

    As one of the Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod’s recruitment business has connected leading-edge projects and employers with outstanding business professionals. Our government client is seeking to...

  • Food & Beverage Attendant

    2 weeks ago

    Canberra, Australia LDK Healthcare Full time

    **About LDK Seniors’ Living** The LDK Seniors’ Living vision is for every senior Australian to be treated with Love, Decency & Kindness in their ageing journey. Our core values of Love, Decency & Kindness underpin our culture and guide every aspect of everything we do for our residents and our team members. All LDK villages combine the best part of...