Cash Office Responsible

2 weeks ago

Melbourne, Victoria, Australia H&M Full time

Company Description
- Make your mark within a leading global fashion company.
- H&M is a place where you can express your full self & feel like you truly belong.
- Fun, collaborative and inclusive team environment.

At H&M, we welcome you to be yourself and challenge you to grow and make a difference.

Help us reimagine the future of an entire industry, making everyone look, feel and do good.

Be proud of where you came from & amazed by where you'll go.

**Be yourself & more at H&M**

**Job Description**:
Working at the heart of a fast
- paced fashion business, our Cash Office Responsible's are responsible for the cash office and shop floor administration. You train, inform, and support the store team to ensure they are knowledgeable and competent in store stock, cash, banking and administration procedures.

At H&M, we value the importance of acting in line with our company values. We believe that no matter what role you hold, both what you do and how you do it are equally important.

As a Cash Office Responsible at H&M you:

- Complete all cash handling, accounting, and personnel requirements in a secure, accurate and timely manner.
- Pro-actively prevent administration mistakes and cash losses and follow up daily on the status.
- Help all staff to be knowledgeable in the cash point procedures and best practices to provide the best customer service and prevent administration or cash losses.
- Train and educate the staff and management teams on administration procedures.
- Assists in daily operations of the store such as processing delivery, working in the fitting room and serving customers at the tills.
- Promote the Hello Member program in line with country and store goals.
- Support in helping to provide the best customer service experience.

**Qualifications**:
About you
- Prior experience in a routine/cash office position is desired but not essential.
- Basic computer skills.
- Proven ability to work in a fast-paced environment.
- Excellent communication skills, both written and verbal.
- A genuine interest in wanting to create the best customer.
- Friendly, social and helpful approach to customers and colleagues.
- Team player who enjoys working in a fast-paced environment where we are all striving to achieve our goals.
- Positive attitude and a willingness to learn and improve.

Additional Information

Why work for us
- A structured and hands-on induction program with regular feedback.
- Receive 25% off H&M and other H&M Group brands both in store and online.
- Continuous learning and development opportunities within a global business.
- Wellbeing support - Access to our 24/7 EAP provider for both you and close family members and much more.
- Up to 26 weeks paid parental leave for eligible team members.
- 8hrs paid volunteer leave per year.
- Access to Flare benefits platform - enjoy discount on movie tickets, gym membership, novated leasing and much more.
- Eligible team members, receive extra annual leave based on length of service.
- Dress to your personality, all day, every day

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